Cloudron Forum

Hi @james
I just re-run the entire setup of Linux, installed and restored Cloudron by using the exact folder structure as on the live system.
I confirm that the restore (so far I testet 3 apps, the others are still restoring) was successful.
So, yes, you can mark the topic as resolved.

Thanks again!

Thank you.

Hi @james.
So if I recreate the same folder structure on the VM, as it is on the original system, the restore should work? Did I get that right?

I'll try my best to remember adding the error messages as text in the future.

Thanks.

Hi @joseph.
Thanks for the feedback.

Here are my comments:
Yes, I copied the entire Backup Folder with all the files in it. The error message got me thinking as well, that's why I checked the permissions on the folder, since I was sure that the folder existed.

Regarding the update of the DNS. This leads me to another question. When the hosts file is modified, will the restore backup function restore the App on the VM, or is it possible that the "live" app will be restored?

Hi.
I wanted to test my backups, by restoring Cloudron on a new, local VM.

1. In order to do so, I created a fresh Ubuntu 24 installation and installed Cloudron.
2. Then I created a new folder on the server, in which I copied the latest Backup folder.
3. I modified the hosts file on my Windows system by indicating the IP address of my VM and the domains of my apps.
4. Opened the IP Address of my VM in the browser
5. Restored with dry run enabled.
6. I then logged in to the dashboard and saw that the apps were all in restoring mode.
7. Double checked by logging in to cloudron from another device to see, that the "live" apps were running and not restoring, so I was sure, I was on my VM Cloudron on the PC.
8. After a while, I saw that all the apps on the VM were not restoring anymore, but they all showed Error.
9. I then clicked on "Repeat restore" in the "Reparation" (not sure that this is the exact name, since my interface is in German)
   
10. The app was restored
11. Tried to log in with my user --> did not work.
12. Tried to log in with the standard user, that is indicated after installation. --> Worked
    So this meant that the app was nor restored but it just installed an empty / new app.
13. I checked and saw that I did not change the owner on my Backup folder.
14. I changed the owner of the backup folder
15. Since I could not run restore once again (button was greyed out), I thought I would try the method "Import Backup" in the "Backup" menu.
16. Indicated the backup file of the wanted app and ran the import.
    

17. After that I was able to log in with my normal app user and the data was there.
18. Switched of the VM, since I figured that the backup had my data and that I was able to restore the apps
19. Changed my hosts file, by commenting all the lines, I added for the dry run.
20. Checked my "live" app and nearly got a hard attack, since the app was not reachable.
21. Tried to restart it, nothing. Maintenance mode --> nothing.
22. Finaly I went to check the DNS settings to find out, that they were changed to the IP address of my rooter.

So the questions I have are:

1. Why is there not a verification before restoring, if the indicated file, for the restore, can be read correctly?
2. Why did the manual restore "work" but only installed an empty app?
3. Why was the dns changed when importing the Backup, although the IP addresses and hostnames were added in the hosts file?

Can anybody tell me if I'm missing something?

Thanks

Thanks a lot.
It works!

Hi.
I keep on changing the SMTP information under settings --> SMTP by indicating the setting of my external mail server but after a while (today it was some hours) the settings reset to the original setting, overwriting my data.

Can somebody tell me why this is happening and how I can resolve this?

Thanks in advance.

I tried modifying the mnt-cloudronbackup.mount with all sorts of different information. I copied and pasted the same values to the file as they are in the fstab file but no luck.
I tried the systemctl restart mnt-cloudronbackup.mount command but also without any luck.
I tried as well to empty the data from the mnt-cloudronbackup.mount file and then save the settings again via the Cloudron Backup interface. What I find strange is, that the file was not updated and stayed empty.

I opened journalctl but the data starts on october 15th and is packed so going trough till I see the data from today would take me a while.

Ok. Here is the file content (with modified data).

//11.222.333.444/FolderName /home/user/FolderName cifs credentials=/home/user/filename,iocharset=utf8,file_mode=0777,dir_mode=0777 0 0

One question. I just saw in the backup configuration that there is a " : " added behind the IP address. Do I need to indicate a port number?

Hi. I can mount the folder via the fstab file. Unfortunately I'm not a big Linux pro and I don't know what you need from the journalctl.

Hello.
Since several day my backup is not working anymore.
On the 14th Cloudron was updated to V8.0.6 and from the 15th the backup is not working.
I use a CIFS Mount with the IP address of my NAS server and a directory. Up until the 15th the backup was running fine, so the settings should be correct.

When I save the settings now, I get the error "Failed to mount (inactive): Could not determine mount failure reason. "

I found this in the log:

box:shell getStatus: mountpoint with args -q -- /mnt/cloudronbackup errored Error: Command failed: mountpoint -q -- /mnt/cloudronbackup

at genericNodeError (node:internal/errors:984:15)
[no timestamp] at wrappedFn (node:internal/errors:538:14)
[no timestamp] at ChildProcess.exithandler (node:child_process:422:12)
[no timestamp] at ChildProcess.emit (node:events:518:28)
[no timestamp] at maybeClose (node:internal/child_process:1105:16)
[no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:305:5) {
[no timestamp] code: 32,
[no timestamp] killed: false,
[no timestamp] signal: null,
[no timestamp] cmd: 'mountpoint -q -- /mnt/cloudronbackup'
[no timestamp] }
Oct 24 01:00:17 box:shell getStatus exec: journalctl -u $(systemd-escape -p --suffix=mount /mnt/cloudronbackup) -n 10 --no-pager -o json
Oct 24 01:00:17 box:shell remountMount /usr/bin/sudo -S /home/yellowtent/box/src/scripts/remountmount.sh /mnt/cloudronbackup
[no timestamp] dependency job for mnt-cloudronbackup.mount failed. See 'journalctl -xe' for details.

Can anybody help me out here?

Hello @luckow.
I have an issue with two modules I want to use with dolibarr. The problem is that I can add the modules to the "custom" folder in Cloudron, but I cannot make any modifications. I can not install them either by the tab "add external modules" since Dolibarr shows an error that it can't write in the folder "/app/code/htdocs/custom", which is normal, since the folder does not exist.

By looking through the forum I found your post. Since I'm not a programmer I do not know what your solution means and if can I do a modification that would let me use the modules correctly or does that have to be done by the developers of the modules.

If you could help me out here that would be great.

Best regards,

Bob

Hi @girish.
Thanks for your quick response.
I use a manual domain, so it seams I have to update IP's manually.
To bad but thanks.

@girish. Hi, I knwo this case is cloesed and a bit old but I have a related question.
I use the funciton for the dynamic DNS update and it works fine for the "main" domain, but for my apps, I created manually A-type entries, as mentioned in a documentation and the IP addresses of the apps are not being updated.

Is there something I'm missing or that I can do differently?

Thanks in advance.

Bob