Cloudron Forum

After contacting Digital Ocean support and answering a few questions about my email usage they unblocked port 587 so I can send email now. Thanks for the help.

@girish I am using Digital Ocean, I found someone suggesting to contact Digital Ocean support in order to open port 587. I sent them an email and I'm just waiting for a reply.

Here are the logs when I try to connect to the server, I've manually changed my logs to point to example.com

Aug 25 00:04:00 my.example.com node[23958]: Sat, 25 Aug 2018 00:03:59 GMT connect-lastmile Bad Request : Connection timeout
Aug 25 00:04:00 my.example.com node[23958]: Box POST /api/v1/mail/example.com/relay 400 5003.952 ms - 64
Aug 25 00:04:00 my.example.com node[23958]: box:scheduler sync: synchronizing global state with installed app state
Aug 25 00:04:00 my.example.com node[23958]: box:scheduler sync: done

When trying to telnet the command just freezes on the following

root@my:/home# telnet smtp.gmail.com 587
Trying 74.125.24.108...
Trying 74.125.24.109...

I am trying to set up outgoing email using Google and I'm getting a Connection timeout error.

Is there any way to determine what the problem is?

I have followed your instructions on setting up Amazon SES as my outbound mail relay but each time I enter my credentials and press Save I get a "Response timeout" error message.

I have verified my domain and confirmed my account isn't in the Amazon sandbox.

Can you suggest anything else to try?