Cloudron Forum

Hi everyone,

Whenever I try to back up, I get a Backuptask crashed error. I tried increasing the memory limit and that didn't help. Very rarely, backups succeed. My Cloudron instance is v8.02, but this issue has been happening even before that.

Here is the log:

      ^
      throw er; // Unhandled 'error' event
    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:122:19)
    at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
    at ChildProcess.emit (node:domain:488:12)
    at ChildProcess.emit (node:events:518:28)
    at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)
    at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)
    at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)
    at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)
    at emitErrorCloseNT (node:internal/streams/destroy:128:3)
    at emitErrorNT (node:internal/streams/destroy:169:8)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)
  code: 'EPIPE',
  code: 1,
  details: {},
  errno: -32,
  reason: 'Shell Error',
  signal: null
  syscall: 'write'

Has anyone encountered this issue and knows how to fix it?

Thanks!

Thanks joseph for the response! I am using backblaze. I've used it for years without issue. I haven't tested another provider though.