Cloudron Forum

Thanks for the responses. I'll look into other providers.

Thanks joseph for the response! I am using backblaze. I've used it for years without issue. I haven't tested another provider though.

Hi everyone,

Whenever I try to back up, I get a Backuptask crashed error. I tried increasing the memory limit and that didn't help. Very rarely, backups succeed. My Cloudron instance is v8.02, but this issue has been happening even before that.

Here is the log:

      ^
      throw er; // Unhandled 'error' event
    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:122:19)
    at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
    at ChildProcess.emit (node:domain:488:12)
    at ChildProcess.emit (node:events:518:28)
    at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)
    at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)
    at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)
    at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)
    at emitErrorCloseNT (node:internal/streams/destroy:128:3)
    at emitErrorNT (node:internal/streams/destroy:169:8)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at runBackupUpload (/home/yellowtent/box/src/backuptask.js:164:15)
  code: 'EPIPE',
  code: 1,
  details: {},
  errno: -32,
  reason: 'Shell Error',
  signal: null
  syscall: 'write'

Has anyone encountered this issue and knows how to fix it?

Thanks!

I've been running into the same error as @dellis recently and I also use Backblaze B2. I even tried switching to rsync and that didn't fix the issue. I haven't been able to back up at all.

This started before v8.02.