Retrieving the Message-ID from an incoming Freescout email (API / Webhook)
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Hello everyone,
I can retrieve various details (threads, customer info, etc.) through the Freescout API, but the email headers—specifically the Message-ID—of an incoming email don’t seem accessible. Even though the Message-ID is visible under “Show original” in the Freescout interface, I can’t find a way to get it via the API or a webhook.
Has anyone figured out how to access the Message-ID via the API, a webhook, or another method? Any pointers would be greatly appreciated!
Thanks in advance.
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Can't find anything obvious in https://api-docs.freescout.net atleast
https://github.com/freescout-help-desk/freescout/issues is where you ask upstream questions