User accounts disapearing when updating NextCloud package from 4.23.4 to 5.0.4

[Zoldir]

From 4.23.4 NextCloud package version, I can see 21 user accounts from /settings/users
After updating to 5.0.4, this number goes down to 7.

The user folders are still visible while navigating though the file manager, but not here anymore through NC.

What I tried so far :

• Updating the container to the last available update

• Running these commands :

  sudo -u www-data php -f /app/code/occ user:list
  -> Give the same list as NC /settings/users

  sudo -u www-data php -f /app/code/occ files:scan <username>
  -> With a username that disappeared -> Username not found

Any help would be appreciated

[james]

Hello @Zoldir

Some more details about your Nextcloud Cloudron setup is needed.
These users that persist and do not persist will have something in common.
Please check what type of users the 7 remaining are (external? ldap? oidc?) and what type the disappearing are.

If the disappearing users are all LDAP users, this might be due to the migration to OIDC.
They might seem to dissapear, but when they login with OIDC they should reappear. Might want to test this.

[Zoldir]

Indeed they're back when they login with OIDC, thanks for the tips. This ticket can be closed I think.