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  1. Cloudron Forum
  2. Matrix (Synapse/Element)
  3. OIDC not working after app migration to another Cloudron & IPv6 error

OIDC not working after app migration to another Cloudron & IPv6 error

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by
    #7

    I don't see any OIDC references when running env in the webterminal in the Matrix app. Here's a screenshot without exposing any private stuff so you can see what lines are in there. Please let me know if you need me to email this instead.

    image.png

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    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by humptydumpty
      #8

      CR turn secret = matches
      SMTP pass = matches
      CR Postgre DB = matches
      CR Postgre Pass= matches

      The entire OIDC Providers info in homeserver.yaml aren't referenced in the result of env so there's nothing to check against.

      homesever.yaml is 100 lines total if that helps.

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      • humptydumptyH Offline
        humptydumptyH Offline
        humptydumpty
        wrote on last edited by humptydumpty
        #9

        I installed matrix/element on another domain on my other Cloudron and compared the homeserver.yaml files. There's some differences with the code formatting like one has " the other doesn't, some lines have [ ... I fixed up my existing install to match the formatting of the test app but that didn't help. The only difference now is the following:

        #This is on the broken matrix homeserver.yaml
        localdb_enabled: true 
        
        #This is on the new test matrix homeserver.yaml
        localdb_enabled: false
        pepper: xxxxxx (random characters)
        

        Could this be caused by the IPv6 error I get when checking via the Matrix Federation checker website?

        Connection Errors
        Get "https://[2500:7600:FJ00:22:1000:e5ff:gh33:2355]:443/_matrix/key/v2/server": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
        
        
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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #10

          If you don't see those env variables, are you sure you installed the app with Cloudron usermanagement even?

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          • humptydumptyH Offline
            humptydumptyH Offline
            humptydumpty
            wrote on last edited by humptydumpty
            #11

            This is an old install that I migrated. The users are my Cloudron users from the previous CR, so the answer is yes?

            I kept the same usernames on the new CR and migrated the app only - not the entire Cloudron if that makes a difference.

            The mobile and desktop clients continue to work as usual. I didn't have to do anything like logout and back in. Now, I'm thinking that if I do log out, I might run into issues getting back in. I'll try logging in on a new desktop app when I get home to see if it works.

            BTW, I set up the admin synapse from github (done it before) and I couldn't log in into that either. "e is not defined" or something like that.

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #12

              if you miss the OIDC related env variables, then most likely Cloudron user management is not enabled. You can check this in the app configuration view in the access control tab.

              Is it possible that you have enabled openid manually using a custom open id client setting instead of the Cloudron user integration? If so that would at least explain the wrong client id

              humptydumptyH 1 Reply Last reply
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              • nebulonN nebulon

                if you miss the OIDC related env variables, then most likely Cloudron user management is not enabled. You can check this in the app configuration view in the access control tab.

                Is it possible that you have enabled openid manually using a custom open id client setting instead of the Cloudron user integration? If so that would at least explain the wrong client id

                humptydumptyH Offline
                humptydumptyH Offline
                humptydumpty
                wrote on last edited by
                #13

                @nebulon if I did, it's definitely not intentional - I'm not a fan of OIDC tbh.

                fb0db907-8cf4-496d-849c-2520aee33f7c-image.png

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                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #14

                  So that is the root cause then. Since you migrated the app, the new Cloudron does not have the OIDC client credentials which the other Cloudron has. You have to recreate this and configure the app accordingly.

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                  • humptydumptyH Offline
                    humptydumptyH Offline
                    humptydumpty
                    wrote on last edited by
                    #15

                    I'm not sure how to do any of that but I'll worry about this later as I received a reply from Hetzner support about my VPS (SMTP issue) and you won't believe what they said.

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                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote last edited by
                      #16

                      @humptydumpty said in OIDC not working after app migration to another Cloudron & IPv6 error:

                      you won't believe what they said

                      On that cliffhanger, can this topic be marked as solved or is this still technically open?

                      humptydumptyH 1 Reply Last reply
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                      • jamesJ james

                        @humptydumpty said in OIDC not working after app migration to another Cloudron & IPv6 error:

                        you won't believe what they said

                        On that cliffhanger, can this topic be marked as solved or is this still technically open?

                        humptydumptyH Offline
                        humptydumptyH Offline
                        humptydumpty
                        wrote last edited by
                        #17

                        @james I never got OIDC "fixed". I was able to log in again simply by resetting the password. I haven't tried adding new users since the migration because only my immediate family and myself use the app. Feel free to mark it as solved. Thank you.

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                        • J joseph has marked this topic as solved
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