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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Invoice Ninja
  3. Unable to send an email: 404 page not found (code 404)

Unable to send an email: 404 page not found (code 404)

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  • A Offline
    A Offline
    AartJansen
    wrote last edited by AartJansen
    #7

    FYI still a problem for me, and the upstream issue isn't the same they make no mention of having an error in the queue, only that the queue doesn't clear.
    Also they updated upstream to say it was fixed in .27

    I've got my invoices and quotes working again, just have the queue error with a failed job.

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    • J Offline
      J Offline
      joseph
      Staff
      wrote last edited by
      #8

      @AartJansen can you help us reproduce this in a fresh installation? If you can outline the steps, we can debug it from there.

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      • A Offline
        A Offline
        AartJansen
        wrote last edited by
        #9

        If you want I can turn on the ssh for support on my install to check the logs, etc ?
        Basically I'm not sure why it stopped, or exactly when, it didn't become apparent until I tried sending an invoice, and it "bounced".
        The upstream issue was similar but not identical.
        Eventually I went to settings to specify the mail server, fixed an issue with the account I was using still having admin@cludron.local as an email address, and mail was successfully going out again. i thought this setting was blank previously, but honestly cannot recall exactly.Screenshot 2025-09-10 141951.jpg
        I also tried the command in the github issue

        php artisan queue:work database --queue=scout
        

        Seemed to run ok, but the queue is still the same

        jamesJ 1 Reply Last reply
        0
        • A AartJansen

          If you want I can turn on the ssh for support on my install to check the logs, etc ?
          Basically I'm not sure why it stopped, or exactly when, it didn't become apparent until I tried sending an invoice, and it "bounced".
          The upstream issue was similar but not identical.
          Eventually I went to settings to specify the mail server, fixed an issue with the account I was using still having admin@cludron.local as an email address, and mail was successfully going out again. i thought this setting was blank previously, but honestly cannot recall exactly.Screenshot 2025-09-10 141951.jpg
          I also tried the command in the github issue

          php artisan queue:work database --queue=scout
          

          Seemed to run ok, but the queue is still the same

          jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote last edited by
          #10

          Hello @AartJansen

          So you have tinkered with the mailing settings and have queue issues now?

          @AartJansen said in Unable to send an email: 404 page not found (code 404):

          Eventually I went to settings to specify the mail server, fixed an issue with the account I was using still having admin@cludron.local as an email address, and mail was successfully going out again. i thought this setting was blank previously, but honestly cannot recall exactly

          Can you please share a screenshot of your /settings/email_settings invoice ninja settings?

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          • A Offline
            A Offline
            AartJansen
            wrote last edited by
            #11

            image.png

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            • jamesJ Offline
              jamesJ Offline
              james
              Staff
              wrote last edited by
              #12

              Hello @AartJansen
              May I ask why you are setting this to something else then the default?
              And if you hit SEND TEST EMAIL does it work?

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              • A Offline
                A Offline
                AartJansen
                wrote last edited by
                #13

                Because the default( which looked blank) stopped working, so I tried some other settings, because I needed to send invoices. otherwise I don't eat (lol).
                Yes it works fine.

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                • jamesJ Offline
                  jamesJ Offline
                  james
                  Staff
                  wrote last edited by
                  #14

                  Hello @AartJansen
                  I am still unable to reproduce this issue.
                  Did you do any other changes? The more details the better.

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                  • A Offline
                    A Offline
                    AartJansen
                    wrote last edited by
                    #15

                    Did I do any other changes to get it working, or to break it ?
                    It was just failing to send invoices 1 september,
                    When I found the 404 error, and looked at the invoice ninja github, Ifound a similar issue logged by another user at the same time.
                    I found the other users attempt to run a php command to trigger the queue, which appeared to work in console, but made no difference to the health report screen. Also I added SCOUT_DRIVER=null to the env file.
                    It wasn't until I changed the email settings to use SMTP, and corrected the default email address of the admin account, to my actual address, that sending invoices again worked for me.

                    jamesJ 1 Reply Last reply
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                    • A AartJansen

                      Did I do any other changes to get it working, or to break it ?
                      It was just failing to send invoices 1 september,
                      When I found the 404 error, and looked at the invoice ninja github, Ifound a similar issue logged by another user at the same time.
                      I found the other users attempt to run a php command to trigger the queue, which appeared to work in console, but made no difference to the health report screen. Also I added SCOUT_DRIVER=null to the env file.
                      It wasn't until I changed the email settings to use SMTP, and corrected the default email address of the admin account, to my actual address, that sending invoices again worked for me.

                      jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote last edited by
                      #16

                      Hello @AartJansen

                      @AartJansen said in Unable to send an email: 404 page not found (code 404):

                      Did I do any other changes to get it working, or to break it ?

                      Before 01. September, did you do any changes that might have had an impact?

                      @AartJansen said in Unable to send an email: 404 page not found (code 404):

                      It wasn't until I changed the email settings to use SMTP, and corrected the default email address of the admin account, to my actual address, that sending invoices again worked for me.

                      This is odd. I've tried multiple times to reproduce this issue and all default worked fine.
                      But, if I read this correctly, it is now working and the only issue now is the health report that still displays the errors from 01. September.
                      Did I get this right?

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                      • A Offline
                        A Offline
                        AartJansen
                        wrote last edited by
                        #17

                        No I didn't change any settings, just have automatic updates enabled, so thought that the updates had triggered the problem.
                        Yes thats correct, I'm not sure what the default setting is for email, and the only issue I can find is the health report error to do with queued jobs.

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