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  3. Error 400 in backup process with Ionos S3 Object Storage

Error 400 in backup process with Ionos S3 Object Storage

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ionosbackups
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  • dsp76D Offline
    dsp76D Offline
    dsp76
    wrote last edited by
    #6

    Hi there,
    its a Virtual Dedicated Server at Hetzner. Decently sized with 32GB RAM and 8 Cores.
    When I drop the error message into AI, it also turns towards the provider. Suddenly HTTP400 when uploading ...
    The concerned App ID is the largest - our own docker registry with about 40GB.

    https://docs.ionos.com/cloud/storage-and-backup/ionos-object-storage/overview/limitations

    Currently I load it in multi upload parts of max. 512MB size. The backup process may use up to 10GB memory, which should be enough. For testing I reduced the size zu 128MB for the parts. Lets see if thats fixing it.

    I also opened a ticket with IONOS to find out, what the cause for error 400 was at the given timestamp. Hope they find some helpful information in the logs.

    (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

    1 Reply Last reply
    0
    • dsp76D Offline
      dsp76D Offline
      dsp76
      wrote last edited by
      #7

      OK, with reducing the size of the parts to 128MB it now ended successfully for the manual backup. Lets see if it also works with the regular backup at night from now on.

      (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

      1 Reply Last reply
      1
      • J joseph has marked this topic as solved
      • dsp76D Offline
        dsp76D Offline
        dsp76
        wrote last edited by
        #8

        Sorry, it still happens. Even reducing the chunk sizes to 128MB didn't solve it. For whatever reason, the backup task crashed on Cloudron due to "internal error". See the last lines...

        What else could be the reason? Can I help to identify the root cause?

        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256] directory
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:32 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:32 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:34 box:tasks update 7013: {"percent":77.66666666666667,"message":"Uploading backup 4803M@15MBps ([REDACTED])"}
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:38 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:38 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:38 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:38 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:38 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:38 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:38 box:backupformat/tgz tarPack: processing /home/yellowtent/appsdata/[UUID]/data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]
        Sep 05 03:34:38 box:backupformat/tgz addToPack: added ./data/storage/docker/registry/v2/blobs/sha256/[XX]/[SHA256]/data file
        Sep 05 03:34:39 box:storage/s3 Upload progress: {"loaded":4966055936,"part":38,"key":"cloudron_tz/snapshot/app_[UUID].tar.gz.enc"}
        Sep 05 03:34:39 /home/yellowtent/box/node_modules/aws-sdk/lib/services/s3.js:712
        Sep 05 03:34:39 resp.error = AWS.util.error(new Error(), {
        Sep 05 03:34:39 ^
        Sep 05 03:34:39
        Sep 05 03:34:39 400: null
        Sep 05 03:34:39 at Request.extractError (/home/yellowtent/box/node_modules/aws-sdk/lib/services/s3.js:712:35)
        Sep 05 03:34:39 at Request.callListeners (/home/yellowtent/box/node_modules/aws-sdk/lib/sequential_executor.js:106:20)
        Sep 05 03:34:39 at Request.emit (/home/yellowtent/box/node_modules/aws-sdk/lib/sequential_executor.js:78:10)
        Sep 05 03:34:39 at Request.emit (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:686:14)
        Sep 05 03:34:39 at Request.transition (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:22:10)
        Sep 05 03:34:39 at AcceptorStateMachine.runTo (/home/yellowtent/box/node_modules/aws-sdk/lib/state_machine.js:14:12)
        Sep 05 03:34:39 at /home/yellowtent/box/node_modules/aws-sdk/lib/state_machine.js:26:10
        Sep 05 03:34:39 at Request.<anonymous> (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:38:9)
        Sep 05 03:34:39 at Request.<anonymous> (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:688:12)
        Sep 05 03:34:39 at Request.callListeners (/home/yellowtent/box/node_modules/aws-sdk/lib/sequential_executor.js:116:18) {
        Sep 05 03:34:39 code: 400,
        Sep 05 03:34:39 region: null,
        Sep 05 03:34:39 time: 2025-09-05T01:34:41.375Z,
        Sep 05 03:34:39 requestId: null,
        Sep 05 03:34:39 extendedRequestId: undefined,
        Sep 05 03:34:39 cfId: undefined,
        Sep 05 03:34:39 statusCode: 400,
        Sep 05 03:34:39 retryable: false,
        Sep 05 03:34:39 retryDelay: 20000
        Sep 05 03:34:39 }
        Sep 05 03:34:39
        Sep 05 03:34:39 Node.js v20.18.0
        Sep 05 03:34:41 box:shell backuptask: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_[UUID] tgz {"localRoot":"/home/yellowtent/appsdata/[UUID]","layout":[]} errored BoxError: backuptask exited with code 1 signal null
        Sep 05 03:34:41 at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:137:19)
        Sep 05 03:34:41 at ChildProcess.emit (node:events:519:28)
        Sep 05 03:34:41 at ChildProcess.emit (node:domain:488:12)
        Sep 05 03:34:41 at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
        Sep 05 03:34:41 reason: 'Shell Error',
        Sep 05 03:34:41 details: {},
        Sep 05 03:34:41 code: 1,
        Sep 05 03:34:41 signal: null
        Sep 05 03:34:41 }
        Sep 05 03:34:41 box:backuptask runBackupUpload: backuptask crashed BoxError: backuptask exited with code 1 signal null
        Sep 05 03:34:41 at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:137:19)
        Sep 05 03:34:41 at ChildProcess.emit (node:events:519:28)
        Sep 05 03:34:41 at ChildProcess.emit (node:domain:488:12)
        Sep 05 03:34:41 at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
        Sep 05 03:34:41 reason: 'Shell Error',
        Sep 05 03:34:41 details: {},
        Sep 05 03:34:41 code: 1,
        Sep 05 03:34:41 signal: null
        Sep 05 03:34:41 }
        Sep 05 03:34:41 box:backuptask fullBackup: app [REDACTED] backup finished. Took 331.629 seconds
        Sep 05 03:34:41 box:locks write: current locks: {"backup_task":null}
        Sep 05 03:34:41 box:locks release: app_[UUID]
        Sep 05 03:34:41 box:taskworker Task took 2080.827 seconds
        Sep 05 03:34:41 box:tasks setCompleted - 7013: {"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:170:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:369:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:391:5)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
        Sep 05 03:34:41 box:tasks update 7013: {"percent":100,"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:170:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:369:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:391:5)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
        Sep 05 03:34:41 BoxError: Backuptask crashed
        Sep 05 03:34:41 at runBackupUpload (/home/yellowtent/box/src/backuptask.js:170:15)
        Sep 05 03:34:41 at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
        Sep 05 03:34:41 at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:369:5)
        Sep 05 03:34:41 at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:391:5)
        

        (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

        1 Reply Last reply
        0
        • P Offline
          P Offline
          p44
          translator
          wrote last edited by
          #9

          @dsp76 did you try to debug other S3 storage provider?

          1 Reply Last reply
          0
          • dsp76D Offline
            dsp76D Offline
            dsp76
            wrote last edited by
            #10

            I don't have others...

            (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

            1 Reply Last reply
            0
            • dsp76D Offline
              dsp76D Offline
              dsp76
              wrote last edited by
              #11

              The logging doesn't show, that its related to the external system. More like an error in the internal backup task in cloudron?

              (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

              1 Reply Last reply
              0
              • dsp76D Offline
                dsp76D Offline
                dsp76
                wrote last edited by dsp76
                #12

                Its still happening. Everyday a different app in backup process. At different times.
                @nebulon could we please remove the "solved" tag? I'm happy to help with debugging, if I know what to look for.
                I'm now also looking into timing and potentially overlaps with other tasks.

                (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

                1 Reply Last reply
                0
                • dsp76D Offline
                  dsp76D Offline
                  dsp76
                  wrote last edited by dsp76
                  #13

                  Moved it to another time, made sure no update processes are overlapping. Still:

                  "Backuptask crashed\n at runBackupUpload"

                  As mentioned before - there was no error in the log at Ionos S3.

                  The root cause may be this:

                  Sep 10 04:00:28 box:shell backuptask: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_UUID tgz {"localRoot":"/home/yellowtent/appsdata/UUID","layout":[]} errored BoxError: backuptask exited with code 1 signal null
                  Sep 10 04:00:28 at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:137:19)
                  Sep 10 04:00:28 at ChildProcess.emit (node:events:519:28)
                  Sep 10 04:00:28 at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
                  Sep 10 04:00:28 reason: 'Shell Error',
                  Sep 10 04:00:28 details: {},
                  Sep 10 04:00:28 code: 1,
                  Sep 10 04:00:28 signal: null
                  

                  System log:

                  {
                    "taskId": "7060",
                    "errorMessage": "Backuptask crashed",
                    "timedOut": false,
                    "backupId": null
                  }
                  

                  The Problem: The system Backup log still shows the complete number of apps (supposed to be backed up). Checking them shows, they havn't been backed up. Looks like, that instead of only one task crashed, the complete backup task crashed and ended the complete operation in the same minute it started, @nebulon ...

                  (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

                  1 Reply Last reply
                  1
                  • J joseph has marked this topic as unsolved
                  • J Offline
                    J Offline
                    joseph
                    Staff
                    wrote last edited by
                    #14

                    @dsp76 I have marked this as unsolved. Is there nothing else in the task/backup logs? i.e right above the crash messages.

                    1 Reply Last reply
                    1
                    • dsp76D Offline
                      dsp76D Offline
                      dsp76
                      wrote last edited by
                      #15

                      Hi @joseph - the complete log is in #8 https://forum.cloudron.io/topic/14253/error-400-in-backup-process-with-ionos-s3-object-storage/8?_=1757661856982

                      This is todays error log of the backup task:

                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg3.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-1024x335.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-1200x393.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-150x150.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-1536x502.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-177x142.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-200x65.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-300x214.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-300x98.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-320x202.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-400x131.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-460x295.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-540x272.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-600x196.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-669x272.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-66x66.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-700x441.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-768x251.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-800x262.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4-940x400.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg4.jpg file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-1024x342.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-1200x401.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-150x150.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-1536x513.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-177x142.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-200x67.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-2048x684.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-300x100.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-300x214.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-320x202.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-400x134.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-460x295.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-540x272.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-600x200.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-669x272.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-66x66.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-700x441.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-768x256.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-800x267.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-940x400.png file
                      Sep 12 04:17:21 box:backupformat/tgz addToPack: added ./data/public/wp-content/uploads/2024/03/testbg5-scaled.jpg file
                      Sep 12 04:17:21 /home/yellowtent/box/node_modules/aws-sdk/lib/services/s3.js:712
                      Sep 12 04:17:21 resp.error = AWS.util.error(new Error(), {
                      Sep 12 04:17:21 ^
                      Sep 12 04:17:21
                      Sep 12 04:17:21 400: null
                      Sep 12 04:17:21 at Request.extractError (/home/yellowtent/box/node_modules/aws-sdk/lib/services/s3.js:712:35)
                      Sep 12 04:17:21 at Request.callListeners (/home/yellowtent/box/node_modules/aws-sdk/lib/sequential_executor.js:106:20)
                      Sep 12 04:17:21 at Request.emit (/home/yellowtent/box/node_modules/aws-sdk/lib/sequential_executor.js:78:10)
                      Sep 12 04:17:21 at Request.emit (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:686:14)
                      Sep 12 04:17:21 at Request.transition (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:22:10)
                      Sep 12 04:17:21 at AcceptorStateMachine.runTo (/home/yellowtent/box/node_modules/aws-sdk/lib/state_machine.js:14:12)
                      Sep 12 04:17:21 at /home/yellowtent/box/node_modules/aws-sdk/lib/state_machine.js:26:10
                      Sep 12 04:17:21 at Request.<anonymous> (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:38:9)
                      Sep 12 04:17:21 at Request.<anonymous> (/home/yellowtent/box/node_modules/aws-sdk/lib/request.js:688:12)
                      Sep 12 04:17:21 at Request.callListeners (/home/yellowtent/box/node_modules/aws-sdk/lib/sequential_executor.js:116:18) {
                      Sep 12 04:17:21 code: 400,
                      Sep 12 04:17:21 region: null,
                      Sep 12 04:17:21 time: 2025-09-12T02:17:21.579Z,
                      Sep 12 04:17:21 requestId: null,
                      Sep 12 04:17:21 extendedRequestId: undefined,
                      Sep 12 04:17:21 cfId: undefined,
                      Sep 12 04:17:21 statusCode: 400,
                      Sep 12 04:17:21 retryable: false,
                      Sep 12 04:17:21 retryDelay: 20000
                      Sep 12 04:17:21 }
                      Sep 12 04:17:21
                      Sep 12 04:17:21 Node.js v20.18.0
                      Sep 12 04:17:21 box:shell backuptask: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_{UUID} tgz {"localRoot":"/home/yellowtent/appsdata/{UUID}","layout":[]} errored BoxError: backuptask exited with code 1 signal null
                      Sep 12 04:17:21 at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:137:19)
                      Sep 12 04:17:21 at ChildProcess.emit (node:events:519:28)
                      Sep 12 04:17:21 at ChildProcess.emit (node:domain:488:12)
                      Sep 12 04:17:21 at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
                      Sep 12 04:17:21 reason: 'Shell Error',
                      Sep 12 04:17:21 details: {},
                      Sep 12 04:17:21 code: 1,
                      Sep 12 04:17:21 signal: null
                      Sep 12 04:17:21 }
                      Sep 12 04:17:21 box:backuptask runBackupUpload: backuptask crashed BoxError: backuptask exited with code 1 signal null
                      Sep 12 04:17:21 at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:137:19)
                      Sep 12 04:17:21 at ChildProcess.emit (node:events:519:28)
                      Sep 12 04:17:21 at ChildProcess.emit (node:domain:488:12)
                      Sep 12 04:17:21 at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
                      Sep 12 04:17:21 reason: 'Shell Error',
                      Sep 12 04:17:21 details: {},
                      Sep 12 04:17:21 code: 1,
                      Sep 12 04:17:21 signal: null
                      Sep 12 04:17:21 }
                      Sep 12 04:17:21 box:backuptask fullBackup: app {DOMAIN} backup finished. Took 364.294 seconds
                      Sep 12 04:17:21 box:locks write: current locks: {"backup_task":null}
                      Sep 12 04:17:21 box:locks release: app_{UUID}
                      Sep 12 04:17:21 box:taskworker Task took 1041.04 seconds
                      Sep 12 04:17:21 box:tasks setCompleted - 7083: {"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:170:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:369:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:391:5)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
                      Sep 12 04:17:21 box:tasks update 7083: {"percent":100,"result":null,"error":{"stack":"BoxError: Backuptask crashed\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:170:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:369:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:391:5)","name":"BoxError","reason":"Internal Error","details":{},"message":"Backuptask crashed"}}
                      Sep 12 04:17:21 BoxError: Backuptask crashed
                      Sep 12 04:17:21 at runBackupUpload (/home/yellowtent/box/src/backuptask.js:170:15)
                      Sep 12 04:17:21 at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
                      Sep 12 04:17:21 at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:369:5)
                      Sep 12 04:17:21 at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:391:5)
                      
                      

                      (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

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