Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Rocket.Chat
  3. Question about the AD/LDAP integration

Question about the AD/LDAP integration

Scheduled Pinned Locked Moved Solved Rocket.Chat
22 Posts 4 Posters 2.8k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ? A Former User

      @privsec Heh I goofed. Should have been obvious. Did you by chance register the admin account using the same email you have for your cloudron admin account? That will cause this issue. It tries to map the email and can't because theres a duplicate.

      P Offline
      P Offline
      privsec
      wrote on last edited by
      #12

      @atrilahiji To be clear, my cloudron sign in email needs to be the same email as my admin account for rocket.chat?

      Is that the same for all apps?

      ? 1 Reply Last reply
      0
      • P privsec

        @atrilahiji To be clear, my cloudron sign in email needs to be the same email as my admin account for rocket.chat?

        Is that the same for all apps?

        ? Offline
        ? Offline
        A Former User
        wrote on last edited by A Former User
        #13

        @privsec No no no. It should not be. Make your initial admin account have an email like admin@local.com (doesn't need to be real) and ensure it has a username that does not match any account pulled in VIA LDAP

        P 1 Reply Last reply
        0
        • ? A Former User

          @privsec Heh I goofed. Should have been obvious. Did you by chance register the admin account using the same email you have for your cloudron admin account? That will cause this issue. It tries to map the email and can't because theres a duplicate.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by girish
          #14

          @atrilahiji said in Question about the AD/LDAP integration:

          It tries to map the email and can't because theres a duplicate

          Yup, exactly. I actually put the message in the post install dialog but it's easy to miss it. You can also see this text in the top right of the app configure view. In the drop down select, First time setup instructions.

          0a29cb42-c95f-4ecc-bdbc-81a00892954c-image.png
          Here it is again:

          Please follow the following guidelines to complete the Rocket.Chat admin setup:
          
          * Use `admin` as the admin username in Rocket.Chat. This will avoid any conflict
            with Cloudron usernames.
          
          * Use an email address that is different from the Cloudron primary email. This will avoid
            any conflict with Cloudron email ids.
          
          1 Reply Last reply
          0
          • ? A Former User

            @privsec No no no. It should not be. Make your initial admin account have an email like admin@local.com (doesn't need to be real) and ensure it has a username that does not match any account pulled in VIA LDAP

            P Offline
            P Offline
            privsec
            wrote on last edited by
            #15

            @atrilahiji Then it is set up correctly.
            My admin account is not tied to any real account in cloudron and the email is tied to email account that was created specifically for this app.

            girishG 1 Reply Last reply
            0
            • P privsec

              @atrilahiji Then it is set up correctly.
              My admin account is not tied to any real account in cloudron and the email is tied to email account that was created specifically for this app.

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #16

              @privsec In the Access Control section, does it say "User management " or does it say "Dashboard Visibility" ?

              c5286e45-1e50-4cef-beb8-9f92c5734b86-image.png

              P 1 Reply Last reply
              0
              • girishG girish

                @privsec In the Access Control section, does it say "User management " or does it say "Dashboard Visibility" ?

                c5286e45-1e50-4cef-beb8-9f92c5734b86-image.png

                P Offline
                P Offline
                privsec
                wrote on last edited by
                #17

                @girish 8a4093cc-8796-4f55-9a71-ded91a2eb76e-image.png

                0598e84c-9637-4467-88a6-4b51f702bb3a-image.png

                1 Reply Last reply
                0
                • P Offline
                  P Offline
                  privsec
                  wrote on last edited by
                  #18

                  To be clear, this is how my mailboxes are set up currently5aab4e12-29b4-4d58-ba84-37a323265f93-image.png

                  This wouldn't be a problem, right? If it is, how do I fix this?

                  girishG 1 Reply Last reply
                  0
                  • P privsec

                    To be clear, this is how my mailboxes are set up currently5aab4e12-29b4-4d58-ba84-37a323265f93-image.png

                    This wouldn't be a problem, right? If it is, how do I fix this?

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #19

                    @privsec The cloudron email server and the user email ids are totally separate things (i.e Cloudron LDAP integration point of view). The mailboxes is just local to the Cloudron Email and is not part of the LDAP directory and thus apps have no idea about it.

                    The email id that apps know about is the one in the Users page. Users can also change this email in their profile page.

                    This doesn't answer why you are unable to login as testuser though. I am not sure what is happening, can you send us an email on support@cloudron.io, so we can look into this? Our own rocket.chat instance seems to be working fine. I also tried a new local instance and that too works fine.

                    P 1 Reply Last reply
                    0
                    • girishG girish

                      @privsec The cloudron email server and the user email ids are totally separate things (i.e Cloudron LDAP integration point of view). The mailboxes is just local to the Cloudron Email and is not part of the LDAP directory and thus apps have no idea about it.

                      The email id that apps know about is the one in the Users page. Users can also change this email in their profile page.

                      This doesn't answer why you are unable to login as testuser though. I am not sure what is happening, can you send us an email on support@cloudron.io, so we can look into this? Our own rocket.chat instance seems to be working fine. I also tried a new local instance and that too works fine.

                      P Offline
                      P Offline
                      privsec
                      wrote on last edited by
                      #20

                      @girish Yes, I will send an email now

                      P 1 Reply Last reply
                      0
                      • P privsec

                        @girish Yes, I will send an email now

                        P Offline
                        P Offline
                        privsec
                        wrote on last edited by
                        #21

                        @privsec Sent

                        1 Reply Last reply
                        0
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #22

                          OK, this got sorted out. There is a domain allow list set inside Rocket.Chat. There was confusion on where a user's email address comes from. It comes from the Users view and not from the Email view. The email view is used only by the mail server.

                          1 Reply Last reply
                          0
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                            • Login

                            • Don't have an account? Register

                            • Login or register to search.
                            • First post
                              Last post
                            0
                            • Categories
                            • Recent
                            • Tags
                            • Popular
                            • Bookmarks
                            • Search