Unable to uninstall an app

[JO23]

Hi

I've got a problem with uninstalling an app (rocket chat). It takes hours, and no results.

It got crazy when I changed it's location from subdomain to main domain.

This is the notification I have: An error occurred during the uninstall operation: Task Error: Task 385 stopped

[nebulon]

Can you retry again and watch the logs for the app during that. This should reveal the root cause.

[JO23]

@nebulon I was trying do it again few times already. The process takes hours with no success.

[nebulon]

@jo23 still we would need to get more information why it fails. You can also download full logs from the logviewer for the app, what should also include more details on what is going wrong.