@girish Just wrote in. Thank you for your help.

@silvermaw no worries, happens to the best 🙂

@jo23 still we would need to get more information why it fails. You can also download full logs from the logviewer for the app, what should also include more details on what is going wrong.

I've hit this problem after updating to 7.2.2 broke one of my volume mounts. No idea how to get the app out of the error state.

a restart dit the trick! thank you.

https://forum.cloudron.io/topic/3661/unable-to-uninstall is the same for another app (mastodon).

@nebulon there should be branching logic after Cloudron 'senses' that it doesn't own that DNS anymore.

Prompt for delete of an unmanaged resource in that state?

in fact in the directory only the dir data is left and it is empty but root:root is the owner

fe2b1d58-3d79-4c28-bc6d-17bc1821095b-image.png

after rmdir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672/data
the uninstallation went well 😉

@girish wrote:

Are you able to open a request [for this]?

Done, thanks: https://forum.cloudron.io/topic/4306/provide-ui-support-for-choosing-app-package-version-during-installation

And you can follow this doc to restore an uninstalled app from the backup - https://cloudron.io/documentation/backups/#import-app-backup . You have to make sure the app backup is still around though since it will get cleaned up by the backup retention policy.

The issue here was that docker was stuck and not responding to API calls anymore. The issue is known and it happens at random times (no idea what the root cause is).

The fix is to simply systemctl restart docker and if that command gets stuck to just reboot the server.