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  3. Matomo new install - first time login gets me to setup page

Matomo new install - first time login gets me to setup page

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  • D Offline
    D Offline
    dgarsys
    wrote on last edited by
    #1

    Installed the Matomo package, acknowledged the instructions to change the password, and upon accessing the index page, instead of seeing a login request, was shown a setup dialog to lead me through the complete setup.

    Attempted to follow the setup.

    Unfortunately, the third or so step was to provide authentication information for the backend database - and nothing I can see in the first-time instructions or online documentation for cloudron gives me that information that I can find so far.

    girishG 1 Reply Last reply
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    • D dgarsys

      Installed the Matomo package, acknowledged the instructions to change the password, and upon accessing the index page, instead of seeing a login request, was shown a setup dialog to lead me through the complete setup.

      Attempted to follow the setup.

      Unfortunately, the third or so step was to provide authentication information for the backend database - and nothing I can see in the first-time instructions or online documentation for cloudron gives me that information that I can find so far.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #2

      @dgarsys The setup is automated. I think what's happened is possibly you went to the page too quickly. Can you try just re-installing the app? Hopefully, you don't see the setup page again.

      What happens is that we have to bring the app up and then the package does a "curl" to automate the setup. But there is a small window between the app being up and the actual curl command and if the user visited the app in that window, they will see the setup screen.

      D 1 Reply Last reply
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      • girishG girish

        @dgarsys The setup is automated. I think what's happened is possibly you went to the page too quickly. Can you try just re-installing the app? Hopefully, you don't see the setup page again.

        What happens is that we have to bring the app up and then the package does a "curl" to automate the setup. But there is a small window between the app being up and the actual curl command and if the user visited the app in that window, they will see the setup screen.

        D Offline
        D Offline
        dgarsys
        wrote on last edited by dgarsys
        #3

        @girish OK , thanks. I'll give it a shot

        D 1 Reply Last reply
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        • D dgarsys

          @girish OK , thanks. I'll give it a shot

          D Offline
          D Offline
          dgarsys
          wrote on last edited by
          #4

          @dgarsys Thank you, that resolved it

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