@d19dotca said in Issue with Matomo 4.0.0 package update: "The directory "/app/code/tmp/cache/tracker/" does not exist and could not be created":

It seems that 4.0.0 may need a new directory created that doesn't yet exist and since it's in app/code it's not able to create it either.

The /app/code/tmp is already symlinked to /run/matomo/tmp. I checked a new install and it had this directory created (by matomo). Also, our cloudron.io, matomo instance updated fine as well. I also deleted tracker directory and restarted the app. Matomo creates that directory again.

Do you have the logs before this error message? Would be good to know where in the start up script it fails.

@marcusquinn Thanks Marcus!

@marcusquinn The funny thing about that is that I didn't believe the Firefox settings actually worked lol.. more like they wouldn't be honored, especially by closed source apps.

Edit: @marcusquinn In that case, I'll start using it instead of Decentraleyes.

@girish Thank you! I updated and can confirm it's working as expected now with only the one LDAP server listed.

Somehow fixed by running the reset link in the plugin Settings > Support. No idea what setting was wrong but happy to confirm not a Cloudron issue. Sorry for the bother, was just eliminating possibilities.

Solved. Thanks

Not sure if I've solved the timeout but I have learned something else:

To install plugins, you need to Activate the "Login (Core)" plugin.

This then makes two login forms appear at the same time.

It might also have a shorter login timeout effect (to be confirmed).

The duplicate login form solution is to then Deactivate the "Login (Core)" plugin once whatever other plugins are installed and activated.

Solves one thing, might help others if it is related and anyone else hadn't figured that bit out yet.

@girish A fresh install already has it set to "No"? Interesting, I don't recall ever setting mine to "Yes", but I guess I did. Thank you for confirming, seems it's okay then if it's set to "No" by default and the cronjob is doing it automatically.