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  3. Email via Amazon SES - which domain to verfy?

Email via Amazon SES - which domain to verfy?

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  • A Offline
    A Offline
    andxclfor
    wrote on last edited by
    #7

    If I understand you correctly, this is the answer: I followed your docs:
    https://docs.cloudron.io/email/#amazon-ses

    and SES docs:
    https://docs.aws.amazon.com/ses/latest/DeveloperGuide/verify-domain-procedure.html

    A 1 Reply Last reply
    0
    • A andxclfor

      If I understand you correctly, this is the answer: I followed your docs:
      https://docs.cloudron.io/email/#amazon-ses

      and SES docs:
      https://docs.aws.amazon.com/ses/latest/DeveloperGuide/verify-domain-procedure.html

      A Offline
      A Offline
      andxclfor
      wrote on last edited by
      #8

      In SES, my domian is verified but not my DKIM because your docs say that I should not do that.

      Result is 100% of the mails I send bounce.

      My main aim - or my fist stumbling block - is that I want to use a mailing list. So any of 10 users should send via a mailing list, sending from their private mail.

      nebulonN 1 Reply Last reply
      0
      • A andxclfor

        In SES, my domian is verified but not my DKIM because your docs say that I should not do that.

        Result is 100% of the mails I send bounce.

        My main aim - or my fist stumbling block - is that I want to use a mailing list. So any of 10 users should send via a mailing list, sending from their private mail.

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #9

        @andxclfor the mail setup may indeed just hang on one wrong detail. I will follow up on the support system and see what I can make out by looking at the server itself. I would not be able to check SES from that, but lets see. AWS is often quite complex and hard to get right in comparison with other providers. For mail rely we ourselves use postmark, which worked flawlessly since we started using it years ago.

        A 2 Replies Last reply
        0
        • nebulonN nebulon

          @andxclfor the mail setup may indeed just hang on one wrong detail. I will follow up on the support system and see what I can make out by looking at the server itself. I would not be able to check SES from that, but lets see. AWS is often quite complex and hard to get right in comparison with other providers. For mail rely we ourselves use postmark, which worked flawlessly since we started using it years ago.

          A Offline
          A Offline
          andxclfor
          wrote on last edited by
          #10

          @nebulon You are very welcome to go onto all and any server!

          1 Reply Last reply
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          • nebulonN nebulon

            @andxclfor the mail setup may indeed just hang on one wrong detail. I will follow up on the support system and see what I can make out by looking at the server itself. I would not be able to check SES from that, but lets see. AWS is often quite complex and hard to get right in comparison with other providers. For mail rely we ourselves use postmark, which worked flawlessly since we started using it years ago.

            A Offline
            A Offline
            andxclfor
            wrote on last edited by andxclfor
            #11

            @nebulon And, I don't have to use SES. I'll look into Postmark or Sendgrid

            1 Reply Last reply
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            • A Offline
              A Offline
              andxclfor
              wrote on last edited by
              #12

              Ok, doing SendGrid now. Stuck at SMPT.

              Not sure about what you say in SMPT settings:
              "Cloudron richtet einen SPF-Eintrag nicht automatisch ein."

              Then on the link given by you, SendGrid says:
              "When you complete Domain Authentication, automated security is enabled by default. Automated security handles your SPF and DKIM records for you."

              I have done automatic domain authentication and it is verified. Then I entered the SendGrid API in Cloudron. However, SendGrid cannot verify my SMTP credentials:
              "Hmm, we haven't seen your email yet."

              Should I give it time?

              A 1 Reply Last reply
              0
              • A andxclfor

                Ok, doing SendGrid now. Stuck at SMPT.

                Not sure about what you say in SMPT settings:
                "Cloudron richtet einen SPF-Eintrag nicht automatisch ein."

                Then on the link given by you, SendGrid says:
                "When you complete Domain Authentication, automated security is enabled by default. Automated security handles your SPF and DKIM records for you."

                I have done automatic domain authentication and it is verified. Then I entered the SendGrid API in Cloudron. However, SendGrid cannot verify my SMTP credentials:
                "Hmm, we haven't seen your email yet."

                Should I give it time?

                A Offline
                A Offline
                andxclfor
                wrote on last edited by
                #13

                .. or change the port?

                I am on 587

                nebulonN 1 Reply Last reply
                0
                • A andxclfor

                  .. or change the port?

                  I am on 587

                  nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #14

                  @andxclfor the SMTP credentials for sendgrid should work right away, since that should not be related to any DNS changes as such. The port would also be unchanged. Can you double check the sendgrid credentials?

                  A 1 Reply Last reply
                  0
                  • nebulonN nebulon

                    @andxclfor the SMTP credentials for sendgrid should work right away, since that should not be related to any DNS changes as such. The port would also be unchanged. Can you double check the sendgrid credentials?

                    A Offline
                    A Offline
                    andxclfor
                    wrote on last edited by
                    #15

                    @nebulon I have now tried three API keys. All no success.

                    nebulonN 1 Reply Last reply
                    0
                    • A andxclfor

                      @nebulon I have now tried three API keys. All no success.

                      nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #16

                      @andxclfor ok, maybe you can send one of them to us via support@cloudron.io and if remote support is still enabled, I can debug this directly on your server.

                      A 1 Reply Last reply
                      0
                      • nebulonN nebulon

                        @andxclfor ok, maybe you can send one of them to us via support@cloudron.io and if remote support is still enabled, I can debug this directly on your server.

                        A Offline
                        A Offline
                        andxclfor
                        wrote on last edited by
                        #17

                        @nebulon Thank you. Email sent, remote support is active.

                        1 Reply Last reply
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                        • scookeS Offline
                          scookeS Offline
                          scooke
                          wrote on last edited by
                          #18

                          Have you made sure DNS settings for previous mail settings have been all removed from the domain's DNS, before you've tried another approach? And, sometimes it takes awhile for the DNS settings to work. If you've been trying this, and that, and changing settings in the DNS, then it could just need a bit of time for the most recent to propogate.

                          A life lived in fear is a life half-lived

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