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  1. Cloudron Forum
  2. Support
  3. Surfer update stuck on Creating Container

Surfer update stuck on Creating Container

Scheduled Pinned Locked Moved Solved Support
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    • ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #1

      Screenshot from 2021-07-15 15-07-31.png

      This is affecting all 4 of my surfer sites right now.

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      • ? Offline
        ? Offline
        A Former User
        wrote on last edited by
        #2

        I sent in a support ticket with SSH access too btw. This is mostly here for others to be aware.

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        • ? Offline
          ? Offline
          A Former User
          wrote on last edited by A Former User
          #3

          WELL I may have jumped the gun. Seems like now its just fine. Took a lot longer at this step than usual...

          One of my surfer instances is still stuck because it still thinks it needs to wait for other app tasks.

          Screenshot from 2021-07-15 15-25-28.png

          It appears to be accessible, but just that the updater entered a weird state where it doesn't realize its finished???

          girishG 1 Reply Last reply
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          • ? A Former User

            WELL I may have jumped the gun. Seems like now its just fine. Took a lot longer at this step than usual...

            One of my surfer instances is still stuck because it still thinks it needs to wait for other app tasks.

            Screenshot from 2021-07-15 15-25-28.png

            It appears to be accessible, but just that the updater entered a weird state where it doesn't realize its finished???

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @atridad Usually that happens when disk is slowish (i.e docker takes a bit to create a container). As for the "waiting for other app tasks to complete", Cloudron will run only 3 tasks in parallel. Are there 3 tasks running in parallel? If not, indeed, it is in some strange state. You can systemctl restart box and it should start back.

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            • ? Offline
              ? Offline
              A Former User
              wrote on last edited by
              #5

              Just incase anyone else sees this, looks like systemd was 1000000% borked for who knows what reason. I couldn't even restart via SSH. So I thankfully could hard reset it in person since its in my basement. Works now and it appears that no damage was done from the hard reset.

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                For future reference, systemd was acting all strange. We got all sorts of errors.

                # systemctl restart box
                Failed to restart box.service: Connection timed out
                See system logs and 'systemctl status box.service' for details.
                
                # systemctl status box
                Failed to get properties: Connection timed out
                
                # systemctl status box
                Failed to get properties: Failed to activate service 'org.freedesktop.systemd1': timed out (service_start_timeout=25000ms)
                

                Restarting the server seems to fix it.

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