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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Rainloop
  3. admin panel - authentication failed

admin panel - authentication failed

Scheduled Pinned Locked Moved Rainloop
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  • P Offline
    P Offline
    perler
    wrote on last edited by
    #1

    I want to use rainloop for external domains. So I installed the app, added an internal email address (with the domain of the cloudron box) to being able to login to rainloop, changed the config to

    allow_admin_panel = on
    

    but I have trouble logging in to the cloudron admin panel ../?admin URL. I get

    authentication failed
    

    what's missing?

    1 Reply Last reply
    0
    • P Offline
      P Offline
      perler
      wrote on last edited by perler
      #2

      ok, answering myself (in part), the login name to rainloop is not the username of the cloudron admin but the whole email address (which is quite obvious 🙄)

      but.. after loggin in, the menu to add additional domains is missing:
      7c538c24-045a-40e2-93a4-88fda70fe139-image.png

      P 1 Reply Last reply
      0
      • P perler

        ok, answering myself (in part), the login name to rainloop is not the username of the cloudron admin but the whole email address (which is quite obvious 🙄)

        but.. after loggin in, the menu to add additional domains is missing:
        7c538c24-045a-40e2-93a4-88fda70fe139-image.png

        P Offline
        P Offline
        perler
        wrote on last edited by
        #3

        @perler ok, selfhelp at it's best: 😉

        I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

        But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

        admin_password = "12345"
        

        to the [security] section of application.ini, making it looking like this:
        ea650437-2aa8-4524-a1a0-092103ff0785-image.png

        you should choose your own password and disable the admin access when done obviously.

        thanks to listening to my ted talk.

        (how can I change this topic to "solved"?)

        girishG 1 Reply Last reply
        2
        • P perler

          @perler ok, selfhelp at it's best: 😉

          I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

          But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

          admin_password = "12345"
          

          to the [security] section of application.ini, making it looking like this:
          ea650437-2aa8-4524-a1a0-092103ff0785-image.png

          you should choose your own password and disable the admin access when done obviously.

          thanks to listening to my ted talk.

          (how can I change this topic to "solved"?)

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

          P 1 Reply Last reply
          1
          • girishG girish

            @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

            P Offline
            P Offline
            perler
            wrote on last edited by
            #5

            @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

            but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

            • I tried with admin/12345
            • I added admin_password = "12345"
            • I added a cloudron admin as an operator and tried to login as such

            what am I doing wrong here?

            P 1 Reply Last reply
            1
            • P perler

              @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

              but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

              • I tried with admin/12345
              • I added admin_password = "12345"
              • I added a cloudron admin as an operator and tried to login as such

              what am I doing wrong here?

              P Offline
              P Offline
              perler
              wrote on last edited by
              #6

              @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

              but the applications.ini looks different and holds something that looks like a password hash to me:

              61b8c98b-8889-4e70-8472-66df94bb6091-image.png

              anyways, I just don't get into the admin panel in snappymail.

              necrevistonnezrN 1 Reply Last reply
              0
              • P perler

                @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

                but the applications.ini looks different and holds something that looks like a password hash to me:

                61b8c98b-8889-4e70-8472-66df94bb6091-image.png

                anyways, I just don't get into the admin panel in snappymail.

                necrevistonnezrN Offline
                necrevistonnezrN Offline
                necrevistonnezr
                wrote on last edited by
                #7

                @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

                Step by step:

                • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
                • restart app
                • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
                P 1 Reply Last reply
                2
                • necrevistonnezrN necrevistonnezr

                  @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

                  Step by step:

                  • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
                  • restart app
                  • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
                  P Offline
                  P Offline
                  perler
                  wrote on last edited by
                  #8

                  @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                  I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                  AND the

                  admin_password =
                  

                  line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                  @support ?

                  jdaviescoatesJ necrevistonnezrN 2 Replies Last reply
                  0
                  • P perler

                    @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                    I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                    AND the

                    admin_password =
                    

                    line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                    @support ?

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #9

                    @perler said in admin panel - authentication failed:

                    which one is it?

                    Both. You turn it on in one, set what it is in the other as per:

                    @necrevistonnezr said in admin panel - authentication failed:

                    To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                    restart app
                    You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                    I use Cloudron with Gandi & Hetzner

                    P 1 Reply Last reply
                    0
                    • jdaviescoatesJ jdaviescoates

                      @perler said in admin panel - authentication failed:

                      which one is it?

                      Both. You turn it on in one, set what it is in the other as per:

                      @necrevistonnezr said in admin panel - authentication failed:

                      To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                      restart app
                      You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                      P Offline
                      P Offline
                      perler
                      wrote on last edited by
                      #10

                      that's not my point. there is a line

                      admin_password =

                      (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                      I will open a thread in the snappymail categorie, thanks @jdaviescoates

                      jdaviescoatesJ 1 Reply Last reply
                      1
                      • P perler

                        that's not my point. there is a line

                        admin_password =

                        (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                        I will open a thread in the snappymail categorie, thanks @jdaviescoates

                        jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by jdaviescoates
                        #11

                        @perler said in admin panel - authentication failed:

                        that's not my point. there is a line
                        admin_password =
                        (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.
                        I will open a thread in the snappymail categorie, thanks @jdaviescoates

                        I see what you mean.

                        But on a new install I don't have any admin_password =

                        But nor do I have any admin_password.txt file to edit!

                        Ah, I think that file gets created on the restarted after enabling allow_admin_panel = On

                        I had manually created and written a pw just before the restart, but that didn't work because the restart generated the pw and inserted it into that file.

                        But now I'm in:

                        Screenshot from 2022-08-08 14-41-32.png

                        I use Cloudron with Gandi & Hetzner

                        1 Reply Last reply
                        0
                        • P perler

                          @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                          I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                          AND the

                          admin_password =
                          

                          line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                          @support ?

                          necrevistonnezrN Offline
                          necrevistonnezrN Offline
                          necrevistonnezr
                          wrote on last edited by
                          #12

                          @perler said in admin panel - authentication failed:

                          @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                          I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                          AND the

                          admin_password =
                          

                          line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                          @support ?

                          I would say, documentation is pretty clear:

                          The password is located at /app/data/data/default/admin_password.txt.

                          It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                          girishG 1 Reply Last reply
                          1
                          • necrevistonnezrN necrevistonnezr

                            @perler said in admin panel - authentication failed:

                            @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                            I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                            AND the

                            admin_password =
                            

                            line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                            @support ?

                            I would say, documentation is pretty clear:

                            The password is located at /app/data/data/default/admin_password.txt.

                            It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #13

                            @necrevistonnezr said in admin panel - authentication failed:

                            It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                            This comes from the upstream project - https://snappymail.eu/install.html . The author changed how admin login works (for security reasons).

                            1 Reply Last reply
                            0
                            • jdaviescoatesJ Offline
                              jdaviescoatesJ Offline
                              jdaviescoates
                              wrote on last edited by
                              #14

                              The solution is here:

                              https://forum.cloudron.io/post/51750

                              @staff ought to update the docs to make it clearer

                              1. after enabling the admin panel you have to visit /?admin in order for the admin_password.txt file to be created

                              2. the admin username is admin

                              I use Cloudron with Gandi & Hetzner

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