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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Rainloop
  3. admin panel - authentication failed

admin panel - authentication failed

Scheduled Pinned Locked Moved Rainloop
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  • P perler

    ok, answering myself (in part), the login name to rainloop is not the username of the cloudron admin but the whole email address (which is quite obvious 🙄)

    but.. after loggin in, the menu to add additional domains is missing:
    7c538c24-045a-40e2-93a4-88fda70fe139-image.png

    P Offline
    P Offline
    perler
    wrote on last edited by
    #3

    @perler ok, selfhelp at it's best: 😉

    I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

    But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

    admin_password = "12345"
    

    to the [security] section of application.ini, making it looking like this:
    ea650437-2aa8-4524-a1a0-092103ff0785-image.png

    you should choose your own password and disable the admin access when done obviously.

    thanks to listening to my ted talk.

    (how can I change this topic to "solved"?)

    girishG 1 Reply Last reply
    2
    • P perler

      @perler ok, selfhelp at it's best: 😉

      I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

      But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

      admin_password = "12345"
      

      to the [security] section of application.ini, making it looking like this:
      ea650437-2aa8-4524-a1a0-092103ff0785-image.png

      you should choose your own password and disable the admin access when done obviously.

      thanks to listening to my ted talk.

      (how can I change this topic to "solved"?)

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #4

      @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

      P 1 Reply Last reply
      1
      • girishG girish

        @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

        P Offline
        P Offline
        perler
        wrote on last edited by
        #5

        @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

        but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

        • I tried with admin/12345
        • I added admin_password = "12345"
        • I added a cloudron admin as an operator and tried to login as such

        what am I doing wrong here?

        P 1 Reply Last reply
        1
        • P perler

          @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

          but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

          • I tried with admin/12345
          • I added admin_password = "12345"
          • I added a cloudron admin as an operator and tried to login as such

          what am I doing wrong here?

          P Offline
          P Offline
          perler
          wrote on last edited by
          #6

          @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

          but the applications.ini looks different and holds something that looks like a password hash to me:

          61b8c98b-8889-4e70-8472-66df94bb6091-image.png

          anyways, I just don't get into the admin panel in snappymail.

          necrevistonnezrN 1 Reply Last reply
          0
          • P perler

            @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

            but the applications.ini looks different and holds something that looks like a password hash to me:

            61b8c98b-8889-4e70-8472-66df94bb6091-image.png

            anyways, I just don't get into the admin panel in snappymail.

            necrevistonnezrN Offline
            necrevistonnezrN Offline
            necrevistonnezr
            wrote on last edited by
            #7

            @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

            Step by step:

            • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
            • restart app
            • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
            P 1 Reply Last reply
            2
            • necrevistonnezrN necrevistonnezr

              @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

              Step by step:

              • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
              • restart app
              • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
              P Offline
              P Offline
              perler
              wrote on last edited by
              #8

              @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

              I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

              AND the

              admin_password =
              

              line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

              @support ?

              jdaviescoatesJ necrevistonnezrN 2 Replies Last reply
              0
              • P perler

                @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                AND the

                admin_password =
                

                line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                @support ?

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #9

                @perler said in admin panel - authentication failed:

                which one is it?

                Both. You turn it on in one, set what it is in the other as per:

                @necrevistonnezr said in admin panel - authentication failed:

                To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                restart app
                You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                I use Cloudron with Gandi & Hetzner

                P 1 Reply Last reply
                0
                • jdaviescoatesJ jdaviescoates

                  @perler said in admin panel - authentication failed:

                  which one is it?

                  Both. You turn it on in one, set what it is in the other as per:

                  @necrevistonnezr said in admin panel - authentication failed:

                  To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                  restart app
                  You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                  P Offline
                  P Offline
                  perler
                  wrote on last edited by
                  #10

                  that's not my point. there is a line

                  admin_password =

                  (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                  I will open a thread in the snappymail categorie, thanks @jdaviescoates

                  jdaviescoatesJ 1 Reply Last reply
                  1
                  • P perler

                    that's not my point. there is a line

                    admin_password =

                    (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                    I will open a thread in the snappymail categorie, thanks @jdaviescoates

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by jdaviescoates
                    #11

                    @perler said in admin panel - authentication failed:

                    that's not my point. there is a line
                    admin_password =
                    (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.
                    I will open a thread in the snappymail categorie, thanks @jdaviescoates

                    I see what you mean.

                    But on a new install I don't have any admin_password =

                    But nor do I have any admin_password.txt file to edit!

                    Ah, I think that file gets created on the restarted after enabling allow_admin_panel = On

                    I had manually created and written a pw just before the restart, but that didn't work because the restart generated the pw and inserted it into that file.

                    But now I'm in:

                    Screenshot from 2022-08-08 14-41-32.png

                    I use Cloudron with Gandi & Hetzner

                    1 Reply Last reply
                    0
                    • P perler

                      @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                      I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                      AND the

                      admin_password =
                      

                      line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                      @support ?

                      necrevistonnezrN Offline
                      necrevistonnezrN Offline
                      necrevistonnezr
                      wrote on last edited by
                      #12

                      @perler said in admin panel - authentication failed:

                      @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                      I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                      AND the

                      admin_password =
                      

                      line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                      @support ?

                      I would say, documentation is pretty clear:

                      The password is located at /app/data/data/default/admin_password.txt.

                      It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                      girishG 1 Reply Last reply
                      1
                      • necrevistonnezrN necrevistonnezr

                        @perler said in admin panel - authentication failed:

                        @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                        I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                        AND the

                        admin_password =
                        

                        line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                        @support ?

                        I would say, documentation is pretty clear:

                        The password is located at /app/data/data/default/admin_password.txt.

                        It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #13

                        @necrevistonnezr said in admin panel - authentication failed:

                        It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                        This comes from the upstream project - https://snappymail.eu/install.html . The author changed how admin login works (for security reasons).

                        1 Reply Last reply
                        0
                        • jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by
                          #14

                          The solution is here:

                          https://forum.cloudron.io/post/51750

                          @staff ought to update the docs to make it clearer

                          1. after enabling the admin panel you have to visit /?admin in order for the admin_password.txt file to be created

                          2. the admin username is admin

                          I use Cloudron with Gandi & Hetzner

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