FYI: Knowledge Base Custom Domains
-
wrote on Sep 21, 2022, 1:56 PM last edited by JLX89 Sep 21, 2022, 2:07 PM
Just putting this out there, pushed some info over to the FreeScout team and they implemented the ability to use custom domains for the Knowledge Base Module (Premium).
Link: https://freescout.net/module/knowledge-base/#custom-domain
Module Changelog: https://freescout.net/module/knowledge-base/?changelog=1
Working to try and test this out today.
-
Just putting this out there, pushed some info over to the FreeScout team and they implemented the ability to use custom domains for the Knowledge Base Module (Premium).
Link: https://freescout.net/module/knowledge-base/#custom-domain
Module Changelog: https://freescout.net/module/knowledge-base/?changelog=1
Working to try and test this out today.
-
-
wrote on Sep 21, 2022, 4:47 PM last edited by JLX89 Sep 21, 2022, 4:48 PM
@nebulon Perfect, thank you so much for the fast response on this! I've enabled this and tested, looks like there is just an issue with CORS settings allowing assets to be served from support.domain.tld to docs.domain.tld.
Is this as simple as dropping something into the env file or more involved?
LiberationSans-Bold-webfont.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.woff2 blocked Access-Control-Allow-Origin Missing Header LiberationSans-Regular-webfont.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.ttf blocked Access-Control-Allow-Origin Missing Header LiberationSans-Regular-webfont.ttf blocked Access-Control-Allow-Origin Missing Header LiberationSans-Bold-webfont.ttf blocked Access-Control-Allow-Origin Missing Header
Thank you!
-
@nebulon Perfect, thank you so much for the fast response on this! I've enabled this and tested, looks like there is just an issue with CORS settings allowing assets to be served from support.domain.tld to docs.domain.tld.
Is this as simple as dropping something into the env file or more involved?
LiberationSans-Bold-webfont.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.woff2 blocked Access-Control-Allow-Origin Missing Header LiberationSans-Regular-webfont.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.ttf blocked Access-Control-Allow-Origin Missing Header LiberationSans-Regular-webfont.ttf blocked Access-Control-Allow-Origin Missing Header LiberationSans-Bold-webfont.ttf blocked Access-Control-Allow-Origin Missing Header
Thank you!
-
@nebulon Perfect, thank you so much for the fast response on this! I've enabled this and tested, looks like there is just an issue with CORS settings allowing assets to be served from support.domain.tld to docs.domain.tld.
Is this as simple as dropping something into the env file or more involved?
LiberationSans-Bold-webfont.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.woff2 blocked Access-Control-Allow-Origin Missing Header LiberationSans-Regular-webfont.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.woff blocked Access-Control-Allow-Origin Missing Header glyphicons-halflings-regular.ttf blocked Access-Control-Allow-Origin Missing Header LiberationSans-Regular-webfont.ttf blocked Access-Control-Allow-Origin Missing Header LiberationSans-Bold-webfont.ttf blocked Access-Control-Allow-Origin Missing Header
Thank you!
-
-
@JLX89 we purchased the module now as well and were trying to get it to work, however at least in our instance we didn't manage to get the app send the CORS headers. Can you double check if things are working for you and also do you remember which exact steps you have done?
-
@JLX89 we purchased the module now as well and were trying to get it to work, however at least in our instance we didn't manage to get the app send the CORS headers. Can you double check if things are working for you and also do you remember which exact steps you have done?
wrote on Sep 27, 2022, 6:51 PM last edited by@nebulon This was working initially, but I ended up clearing my cache for some other reason and it seems like it's not working now.
Based on what I've been looking at, it seems like the Laravel CORS API isn't enabled / installed in FreeScout -- so this might be a bug that needs fixed from FreeScout.
-
-
@nebulon This was working initially, but I ended up clearing my cache for some other reason and it seems like it's not working now.
Based on what I've been looking at, it seems like the Laravel CORS API isn't enabled / installed in FreeScout -- so this might be a bug that needs fixed from FreeScout.
-
I have opened an upstream issue now at https://github.com/freescout-helpdesk/freescout/issues/2287
-
This was fixed upstream and it now works for us. https://github.com/freescout-helpdesk/freescout/issues/2287
-
-
This was fixed upstream and it now works for us. https://github.com/freescout-helpdesk/freescout/issues/2287