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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Mastodon
  3. Empty white page after installing and trying twice

Empty white page after installing and trying twice

Scheduled Pinned Locked Moved Mastodon
18 Posts 3 Posters 2.3k Views 3 Watching
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    • M Offline
      M Offline
      masto77
      wrote on last edited by masto77
      #7

      ok am going through this as well @nebulon

      using mastodon official iOS mobile app I’m not able to attach any image it gives this

      8AF48F94-BFF4-469D-A0F0-5356D7352941.jpeg

      But it works on web interface however I’m not able to attach any image regardless of its size whether it’s small or large using mastodon iOS app

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      0
      • nebulonN nebulon

        @masto77 this is hard to say and likely specific too your browser environment. Do you have any security/privacy addons installed which might cause this?

        M Offline
        M Offline
        masto77
        wrote on last edited by
        #8

        @nebulon

        No I don’t use any addons just cloud flare basic no extra on it

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #9

          Reading this again, it's not clear to me: is Cloudflare proxying enabled or not? If you have it enabled, have you tried without Cloudflare proxying?

          M 1 Reply Last reply
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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #10

            Is it possible that your server runs out of memory? Or the mastodon app crashes out of memory?

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            • girishG girish

              Reading this again, it's not clear to me: is Cloudflare proxying enabled or not? If you have it enabled, have you tried without Cloudflare proxying?

              M Offline
              M Offline
              masto77
              wrote on last edited by masto77
              #11

              @girish

              Thanks it’s already working I got your point cause with proxying ttl is auto.

              I wasn’t trying it without proxy.

              but hanged with not being able to image posts using official mastodon iOS app 61F2628B-9876-43A1-9491-5CC4AB3E5B2D.jpeg

              The web works

              @nebulon

              No such reports I have extended memory up to 3GB and the server has 4GB

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #12

                Maybe there is some language barrier, but it might help to give more detailed background information so we can help you.

                I assume the 502 error is now something different to your initial issue. Do you see any errors in the app logs or browser console or something?

                M 1 Reply Last reply
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                • nebulonN nebulon

                  Maybe there is some language barrier, but it might help to give more detailed background information so we can help you.

                  I assume the 502 error is now something different to your initial issue. Do you see any errors in the app logs or browser console or something?

                  M Offline
                  M Offline
                  masto77
                  wrote on last edited by masto77
                  #13

                  @nebulon

                  I just googled this issue I’m not sure if it is specific to uploading image through iOS mastodon app

                  These google references I found says nginx buffer needs to be increased I have no idea how to do it while at cloudron

                  This happens only on official mastodon app to me, I tried using metatext app it works fine

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                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #14

                    This further indicates that something is rather on the client side or how that specific client of yours interacts with the server. Do you see any errors in the server side app logs which might give any indication? Without more detailed information from your side, this is mostly guesswork on our end.

                    M 2 Replies Last reply
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                    • nebulonN nebulon

                      This further indicates that something is rather on the client side or how that specific client of yours interacts with the server. Do you see any errors in the server side app logs which might give any indication? Without more detailed information from your side, this is mostly guesswork on our end.

                      M Offline
                      M Offline
                      masto77
                      wrote on last edited by
                      #15
                      This post is deleted!
                      1 Reply Last reply
                      0
                      • nebulonN nebulon

                        This further indicates that something is rather on the client side or how that specific client of yours interacts with the server. Do you see any errors in the server side app logs which might give any indication? Without more detailed information from your side, this is mostly guesswork on our end.

                        M Offline
                        M Offline
                        masto77
                        wrote on last edited by masto77
                        #16

                        @nebulon

                        I found this from google no idea how to do it?
                        and this is marked as a solution

                        https://discourse.joinmastodon.org/t/502-bad-gateway-connection-refused-while-connecting-to-upstream/3396

                        “”
                        It seems you forgot to run the bundle exec rails assets:precompile step or it failed.””

                        nebulonN 1 Reply Last reply
                        0
                        • M masto77

                          @nebulon

                          I found this from google no idea how to do it?
                          and this is marked as a solution

                          https://discourse.joinmastodon.org/t/502-bad-gateway-connection-refused-while-connecting-to-upstream/3396

                          “”
                          It seems you forgot to run the bundle exec rails assets:precompile step or it failed.””

                          nebulonN Offline
                          nebulonN Offline
                          nebulon
                          Staff
                          wrote on last edited by
                          #17

                          @masto77 actually we do run that step in the image building https://git.cloudron.io/cloudron/mastodon-app/-/blob/master/Dockerfile#L44

                          We also have a lot of mastodon installations amongst our users who don't seem to face that issue, which makes me even more think, that this is something related to your specific mastodon client.

                          I do not have any iOS devices to test this with, but maybe other can comment if they face the same or a similar issue?

                          Have you looked at the server side app logs yet? You can find the logviewer as described at https://docs.cloudron.io/apps/#log-viewer

                          M 1 Reply Last reply
                          0
                          • nebulonN nebulon

                            @masto77 actually we do run that step in the image building https://git.cloudron.io/cloudron/mastodon-app/-/blob/master/Dockerfile#L44

                            We also have a lot of mastodon installations amongst our users who don't seem to face that issue, which makes me even more think, that this is something related to your specific mastodon client.

                            I do not have any iOS devices to test this with, but maybe other can comment if they face the same or a similar issue?

                            Have you looked at the server side app logs yet? You can find the logviewer as described at https://docs.cloudron.io/apps/#log-viewer

                            M Offline
                            M Offline
                            masto77
                            wrote on last edited by
                            #18

                            @nebulon

                            Thanks!

                            I found this too may be it’s related which states to increase the buffer I have no idea where to find this or how to do it ?

                            “
                            A possible fix for this is to modify the nginx conf to increase the proxy buffer. The following worked for me:

                            proxy_buffers 4 16k;
                            proxy_buffer_size 16k;
                            proxy_busy_buffers_size 32k;
                            

                            “

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