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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Disk full after update

Disk full after update

Scheduled Pinned Locked Moved Support
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  • 32463 3246

    @girish sorry, no dice. Freed up 28.1MB though 🙂

    I keep backups on a StorageBox (external).

    What else can I do?

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #4

    @3246 can you try docker image prune -a ? Cloudron doesn't actually store anything outside /home/yellowtent and docker images. The mysql database is outside but it's usually very small.

    32463 1 Reply Last reply
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    • girishG girish

      @3246 can you try docker image prune -a ? Cloudron doesn't actually store anything outside /home/yellowtent and docker images. The mysql database is outside but it's usually very small.

      32463 Offline
      32463 Offline
      3246
      wrote on last edited by
      #5

      @girish Total reclaimed space: 6.344GB

      Still showed a whopping amount of disk use, which may be OK afterall?

      I resized the VM but getting lots of errors. Can someone have look please?

      I can't install or remove apps 😢

      👉 Find our more www.bebraver.online

      girishG 1 Reply Last reply
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      • 32463 3246

        @girish Total reclaimed space: 6.344GB

        Still showed a whopping amount of disk use, which may be OK afterall?

        I resized the VM but getting lots of errors. Can someone have look please?

        I can't install or remove apps 😢

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #6

        @3246 sure, can you send a mail to support@cloudron.io ? Not sure what is going on.

        32463 1 Reply Last reply
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        • girishG girish

          @3246 sure, can you send a mail to support@cloudron.io ? Not sure what is going on.

          32463 Offline
          32463 Offline
          3246
          wrote on last edited by
          #7

          @girish "You have mail!" 😉

          👉 Find our more www.bebraver.online

          girishG 2 Replies Last reply
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          • 32463 3246

            @girish "You have mail!" 😉

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #8

            @3246 So, the issue is that Hetzner storage box is not mounting anymore. It returns STATUS_ACCOUNT_DISABLED . I actually hit this issue today just this morning. I have to debug further why it's not cifs mounting anymore.

            In previous release of Cloudron, it was not detecting whether something is mounted properly before backing up. This caused Cloudron to backup in the local filesystem instead of CIFS (when the mounting failed, which is the case now). So, just removing the local file system backup got back the 25GB or so.

            In 7.3.4, you will see now that the backups page is showing the mount error. I am still debugging why it refuses to cifs mount (this also applies to hetzner storage box on our servers, it fails with same error)

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            • 32463 3246

              @girish "You have mail!" 😉

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #9

              @3246 I had to go into Hetzner storage box UI and then disable samba and enable it again. Then, in Cloudron dashboard, Backups -> Remount Storage. Does it give green icon ?

              9f88ff07-db2c-456e-bedf-8cd49cb0da32-image.png

              32463 1 Reply Last reply
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              • girishG girish

                @3246 I had to go into Hetzner storage box UI and then disable samba and enable it again. Then, in Cloudron dashboard, Backups -> Remount Storage. Does it give green icon ?

                9f88ff07-db2c-456e-bedf-8cd49cb0da32-image.png

                32463 Offline
                32463 Offline
                3246
                wrote on last edited by 3246
                #10

                @girish thank you. I made sure it's on (looks like it was off!).

                Backups won't mount though.

                Access denied. Create the directory and run "chown yellowtent:yellowtent /mnt/cloudronbackup" on the server
                

                Doing that now.

                👉 Find our more www.bebraver.online

                32463 1 Reply Last reply
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                • 32463 3246

                  @girish thank you. I made sure it's on (looks like it was off!).

                  Backups won't mount though.

                  Access denied. Create the directory and run "chown yellowtent:yellowtent /mnt/cloudronbackup" on the server
                  

                  Doing that now.

                  32463 Offline
                  32463 Offline
                  3246
                  wrote on last edited by
                  #11

                  @3246 recreated the folder and chown'd it. Still won't remount and no error given 😕

                  👉 Find our more www.bebraver.online

                  girishG 1 Reply Last reply
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                  • 32463 3246

                    @3246 recreated the folder and chown'd it. Still won't remount and no error given 😕

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #12

                    @3246 Are you able to write to us one support@ again, please? It's not clear what is happenning to me.

                    32463 1 Reply Last reply
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                    • girishG girish

                      @3246 Are you able to write to us one support@ again, please? It's not clear what is happenning to me.

                      32463 Offline
                      32463 Offline
                      3246
                      wrote on last edited by
                      #13

                      @girish my bad! You can blame user error for this one 🙂

                      Hetzner StorageBoxes need a different path when sub-accounts are used, which I forgot to note in my docu and went changing things.

                      Here's to anyone dealing with change management professionally, ITIL or otherwise, you are a must-have no matter how often peeps complain about 'red tape' 🍻

                      There's a reason why I keep documenting things but no AI or home assistant has been invented yet to make me actually remember to stick to it 🤣

                      Notes to self:

                      • Before changing critical things like backups(!) make sure to follow the documentation.
                      • Do not disable critical features on accounts like CIFS access (d'oh).
                      • Also, make sure to test changes thoroughly before committing to them.
                      • Also also, enjoy Cloudron and the awesome people making it a super nice place to be 💋

                      👉 Find our more www.bebraver.online

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