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  2. Nextcloud
  3. Nextcloud Contacts > Settings > Address Books > Sharing isn't working

Nextcloud Contacts > Settings > Address Books > Sharing isn't working

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    • marcusquinnM Offline
      marcusquinnM Offline
      marcusquinn
      wrote on last edited by
      #1

      This is only happening on one instance of Nextcloud, so perhaps an app conflict or something diverged on this instance. Noting here to see if anyone else has the same issue?

      Everything updated to the latest available.

      Perhaps I'm missing something, but I don't seem to be getting any values for other Users or Groups to share Address books with? Yes, including when typing the first few letters of known names of those.

      95923e9c-3929-44d8-9aef-41ba41862adb-image.png

      Web Design https://www.evergreen.je
      Development https://brandlight.org
      Life https://marcusquinn.com

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      • humptydumptyH Offline
        humptydumptyH Offline
        humptydumpty
        wrote on last edited by humptydumpty
        #2

        I found this on their Github: https://github.com/nextcloud/contacts/issues/3445

        I'm not sure if this is related, but I couldn't see other users when searching for them (so I couldn't create shared folders), but I forgot how I fixed it. I'll post if I do just in case your instance is facing the same issue.

        marcusquinnM 1 Reply Last reply
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        • humptydumptyH humptydumpty

          I found this on their Github: https://github.com/nextcloud/contacts/issues/3445

          I'm not sure if this is related, but I couldn't see other users when searching for them (so I couldn't create shared folders), but I forgot how I fixed it. I'll post if I do just in case your instance is facing the same issue.

          marcusquinnM Offline
          marcusquinnM Offline
          marcusquinn
          wrote on last edited by
          #3

          @humptydumpty I might have got lucky with finding the the issue on a complete guess, but it seems to be happening on this instance as it is using the self-hosted Collabora CODE Server app. Still testing, but it would seem an odd thing to affect the sharing lookup feature in an unrelated app.

          Web Design https://www.evergreen.je
          Development https://brandlight.org
          Life https://marcusquinn.com

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          • marcusquinnM Offline
            marcusquinnM Offline
            marcusquinn
            wrote on last edited by
            #4

            Ughhh. SO I have managed to also recreate the issue on all other Nextcloud instances when switching them to use the build-in Collabora CODE Server. However, when reverting that setting to use the external Collabora app, the issue now remains on all these instances.

            So, perhaps it's triggering something that then blocks the LDAP lookup that input is using. Rather frustrating.

            Web Design https://www.evergreen.je
            Development https://brandlight.org
            Life https://marcusquinn.com

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            • marcusquinnM Offline
              marcusquinnM Offline
              marcusquinn
              wrote on last edited by
              #5

              Great, so sharing Address Books is broken on all instances now. Seems to have been triggered by switching to using the build in Collabora CODE Server, but then remains an issue, even when switching back.

              So, I suspect that's somewhat incidental, and likely related to something that runs when an either an App is enabled/disabled or some Admin setting is changes.

              Seems to be reproducible across all instances, so definitely an issue.

              Fix is eluding me, still.

              Web Design https://www.evergreen.je
              Development https://brandlight.org
              Life https://marcusquinn.com

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              • humptydumptyH Offline
                humptydumptyH Offline
                humptydumpty
                wrote on last edited by
                #6

                Here are some screenshots of my admin settings for reference. I think this is where I changed some settings to hide users from showing up in the contacts list but still be able to create shared folders between them by assigning them to "groups".

                Administration > Sharing
                image.png

                Administration > LDAP/AD integration > Login Attributes
                image.png

                marcusquinnM 1 Reply Last reply
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                • robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #7

                  A restore to before the enabling the internal CODE feature should provide a delta for configs.

                  Toggling all the related settings may also initiate a backend update/rewrite of original settings.

                  Conscious tech

                  marcusquinnM 1 Reply Last reply
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                  • humptydumptyH humptydumpty

                    Here are some screenshots of my admin settings for reference. I think this is where I changed some settings to hide users from showing up in the contacts list but still be able to create shared folders between them by assigning them to "groups".

                    Administration > Sharing
                    image.png

                    Administration > LDAP/AD integration > Login Attributes
                    image.png

                    marcusquinnM Offline
                    marcusquinnM Offline
                    marcusquinn
                    wrote on last edited by
                    #8

                    @humptydumpty Thanks. Yeah, I did a bit of sanity-checking on those, but am certain I had not changed them between the dropdown showing any Groups or Users and now not:

                    d17588fe-1cf8-4bf3-9fc9-3f85371d4009-image.png

                    412e43ce-4e85-4a01-970a-bac9b47d7212-image.png

                    Since I have reproduced it on 3 instances going from working to not but unable to get back to working, and the only thing done on the 2nd and 3rd instance was changing from using the external Collabora app to the internal one and back. It doesn't seem like an issue from changes settings, my suspicion remains something in an update that is manifesting in this symptom.

                    9b8f13d3-45d6-4968-be3d-22ac6467f89d-image.png

                    Web Design https://www.evergreen.je
                    Development https://brandlight.org
                    Life https://marcusquinn.com

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                    • robiR robi

                      A restore to before the enabling the internal CODE feature should provide a delta for configs.

                      Toggling all the related settings may also initiate a backend update/rewrite of original settings.

                      marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote on last edited by
                      #9

                      @robi I see what you're saying, but it's quite a bit of investigation in the month I'm up against a big deadline, so it's a feature I'll have to do without for a while.

                      I have a feeling others may be able to reproduce the issue, too, but can only know from sharing here to ask. If no-one else has the issue, and I understand it might not be a common feature use, then I will need to dig deeper. I'll grab some clone snapshots from yesterday to hold onto that immediate before/after evidence, so thanks for the tip on that.

                      Web Design https://www.evergreen.je
                      Development https://brandlight.org
                      Life https://marcusquinn.com

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                      • marcusquinnM Offline
                        marcusquinnM Offline
                        marcusquinn
                        wrote on last edited by
                        #10

                        Latest update seems to have fixed this.

                        Web Design https://www.evergreen.je
                        Development https://brandlight.org
                        Life https://marcusquinn.com

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