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  2. Matomo
  3. SQL Error during login

SQL Error during login

Scheduled Pinned Locked Moved Solved Matomo
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  • G Offline
    G Offline
    guyds
    wrote on last edited by
    #4

    Thanks for the suggestions.
    Running the migration manually doesn't have any effect though:

    /app/code#  sudo -E -u www-data -- /app/code/console core:update --yes
    
    Everything is already up to date.
    

    I'll try to revert to an older backup or set up a clone from an older backup

    girishG 1 Reply Last reply
    1
    • G guyds

      Thanks for the suggestions.
      Running the migration manually doesn't have any effect though:

      /app/code#  sudo -E -u www-data -- /app/code/console core:update --yes
      
      Everything is already up to date.
      

      I'll try to revert to an older backup or set up a clone from an older backup

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #5

      @guyds yes, please. I think there is some bug in our migration logic. It uses some raw sql to migrate from ldap to oidc , maybe something is wrong there. Our own instance of mamoto migrated fine though

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      • G Offline
        G Offline
        guyds
        wrote on last edited by
        #6

        Unfortunately, since I'm using a free version of Cloudron I can only have 2 apps on a single Cloudron and therefore I'm not in the possibility to clone from an older version because I already have another app on that same Cloudron.
        And when importing a backup on another Cloudron, the versions of the old and new app should be identical and I can only install the latest version of the app on the new Cloudron, so I would only be able to clone from the latest version.

        Or is there a way to clone an older version of the app to another server?

        jdaviescoatesJ girishG 2 Replies Last reply
        0
        • G guyds

          Unfortunately, since I'm using a free version of Cloudron I can only have 2 apps on a single Cloudron and therefore I'm not in the possibility to clone from an older version because I already have another app on that same Cloudron.
          And when importing a backup on another Cloudron, the versions of the old and new app should be identical and I can only install the latest version of the app on the new Cloudron, so I would only be able to clone from the latest version.

          Or is there a way to clone an older version of the app to another server?

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #7

          @guyds said in SQL Error during login:

          Or is there a way to clone an older version of the app to another server?

          I think there may be ways to install older versions of apps using the Cloudron CLI, but having never actually used it I couldn't tell you how.

          I use Cloudron with Gandi & Hetzner

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          • G guyds

            Unfortunately, since I'm using a free version of Cloudron I can only have 2 apps on a single Cloudron and therefore I'm not in the possibility to clone from an older version because I already have another app on that same Cloudron.
            And when importing a backup on another Cloudron, the versions of the old and new app should be identical and I can only install the latest version of the app on the new Cloudron, so I would only be able to clone from the latest version.

            Or is there a way to clone an older version of the app to another server?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #8

            @guyds mm, indeed that would be problematic. Are you able to send us a mail at support@cloudron.io , we can debug it directly then ?

            G 1 Reply Last reply
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            • girishG girish

              @guyds mm, indeed that would be problematic. Are you able to send us a mail at support@cloudron.io , we can debug it directly then ?

              G Offline
              G Offline
              guyds
              wrote on last edited by
              #9

              @girish sure, I just sent an email to support.

              1 Reply Last reply
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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #10

                Been debugging this a bit. The issue is that the brute_force_log table has a missing field in @guyds instance. Maybe a missing migration 🤔

                mysql> describe brute_force_log;
                +--------------------+-------------+------+-----+---------+----------------+
                | Field              | Type        | Null | Key | Default | Extra          |
                +--------------------+-------------+------+-----+---------+----------------+
                | id_brute_force_log | bigint      | NO   | PRI | NULL    | auto_increment |
                | ip_address         | varchar(60) | YES  | MUL | NULL    |                |
                | attempted_at       | datetime    | NO   |     | NULL    |                |
                +--------------------+-------------+------+-----+---------+----------------+
                3 rows in set (0.04 sec)
                
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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #11

                  OK, I had to do this:

                  • Run MySQL command UPDATE option SET option_value = "4.2.0" WHERE option_name = "version_core";
                  • sudo -E -u www-data -- /app/code/console core:update

                  Works now. This is document upstream in https://matomo.org/faq/how-to-update/faq_179/

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                  • G Offline
                    G Offline
                    guyds
                    wrote on last edited by
                    #12

                    Thanks @girish, I'm glad you found the issue.
                    Before posting here, I did a search on the error but that didn't bring me to the Matomo FAQ. Probably my search was too specific.

                    The question now is if/how this can be prevented in the future 🤔
                    For starters it might be a good idea to add this info to the documentation for the Matomo app?

                    girishG 1 Reply Last reply
                    1
                    • G guyds

                      Thanks @girish, I'm glad you found the issue.
                      Before posting here, I did a search on the error but that didn't bring me to the Matomo FAQ. Probably my search was too specific.

                      The question now is if/how this can be prevented in the future 🤔
                      For starters it might be a good idea to add this info to the documentation for the Matomo app?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #13

                      @guyds I think this was just a one off error specific to your instance. A migration was not run from 5-6 releases ago. I am not sure why, I just reran the migration.

                      As for docs, I prefer not to put these "sensitive" things there. I don't want our users to run commands by copy/pasting. This required some debugging before I ran those commands. One has to actually figure which migrations to run by inspecting the code.

                      1 Reply Last reply
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                      • G Offline
                        G Offline
                        guyds
                        wrote on last edited by
                        #14

                        @girish, fair enough.
                        I definitely understand your reasoning, but on the other side there is probably a good reason why the issue was added to the Matomo FAQ 🤔

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