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  3. Sporadic timeouts seen in Cloudron box logs: "Getting logs for box" [...] "Response timeout"

Sporadic timeouts seen in Cloudron box logs: "Getting logs for box" [...] "Response timeout"

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  • d19dotcaD Offline
    d19dotcaD Offline
    d19dotca
    wrote on last edited by girish
    #1

    I've recently noticed this any time I open up the system logs viewer... I hadn't noticed this previously. What does this mean, is this a system error / defect in Cloudron or is this indicating an issue with my server?

    Dec 19 22:50:05box:disks Getting logs for box
    time consumed: 18.152s
    processes terminated with: code=exited/status=0
    [ServiceUnavailableError]: Response timeout
    runtime: 1min 211ms
    Object]
    Object]
    

    It's the "response timeout" that worries me, it seems to suggest something is timing out at the 1 minute mark (though I'm a bit puzzled by the "time consumed: 18.152s" portion) since the runtime is "1min 211ms", suggesting a timeout somewhere of 60 seconds / 1 minute.

    --
    Dustin Dauncey
    www.d19.ca

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      So some REST call to fetch stats is too slow on your system which makes it time out. You should see the failing route in the webinspector. It is probably nothing fatal.

      d19dotcaD 1 Reply Last reply
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      • nebulonN nebulon

        So some REST call to fetch stats is too slow on your system which makes it time out. You should see the failing route in the webinspector. It is probably nothing fatal.

        d19dotcaD Offline
        d19dotcaD Offline
        d19dotca
        wrote on last edited by
        #3

        @nebulon Is it the result of a slow server, or something in Cloudron? My server seems quite quick, so I'd be surprised this is an issue with the server but happy to look into that further if there are perhaps some recommended tests you'd like me to run to validate if this is a server issue or a Cloudron issue.

        --
        Dustin Dauncey
        www.d19.ca

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          In Cloudron essentially all responses to REST calls are limited to 1 minute and will timeout afterwards. This is intentional as such things should not take that long and usually there is some underlying problem if so.

          If I read the logs correctly, it really just tails the box.log file here, which should not take that long arguably. Is this reproducible still?

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          • d19dotcaD Offline
            d19dotcaD Offline
            d19dotca
            wrote on last edited by
            #5

            It seems the issue here may have been a lot of CPU steal on my VPS, my provider has moved my VPS to a different host server and now it seems to be no longer timing out. Still monitoring, but seems to be the situation.

            --
            Dustin Dauncey
            www.d19.ca

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            • nebulonN nebulon marked this topic as a question on
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