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  3. Chat logs lost after update from 1.19 -> 1.20

Chat logs lost after update from 1.19 -> 1.20

Scheduled Pinned Locked Moved Solved The Lounge
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  • infogulchI Offline
    infogulchI Offline
    infogulch
    wrote on last edited by infogulch
    #6

    My guess is that they are destroyed when upgrading to version 1.20 of the app, due to a change in the message history storage location described in the Lounge backups regularly stalling topic linked in the opening post of this thread. Maybe there's some mishap when 1.20+ is restoring files from a backup made at 1.19 or earlier.

    This indicates a potential reproduction strategy:

    1. Create a new The Lounge app at version 1.19
    2. Log in and create some chat history
    3. Stop the app, validate the logs are present on the fs, and create a backup
    4. Upgrade the app to 1.20, observe the chat history is missing

    @jdaviescoates In case you haven't already, I would strongly recommend that you pin the latest 1.19 backup so that it's not automatically cleaned up before this is sorted out.

    jdaviescoatesJ 1 Reply Last reply
    1
    • infogulchI infogulch

      My guess is that they are destroyed when upgrading to version 1.20 of the app, due to a change in the message history storage location described in the Lounge backups regularly stalling topic linked in the opening post of this thread. Maybe there's some mishap when 1.20+ is restoring files from a backup made at 1.19 or earlier.

      This indicates a potential reproduction strategy:

      1. Create a new The Lounge app at version 1.19
      2. Log in and create some chat history
      3. Stop the app, validate the logs are present on the fs, and create a backup
      4. Upgrade the app to 1.20, observe the chat history is missing

      @jdaviescoates In case you haven't already, I would strongly recommend that you pin the latest 1.19 backup so that it's not automatically cleaned up before this is sorted out.

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #7

      @infogulch said in Chat logs lost after update from 1.19 -> 1.20:

      @jdaviescoates In case you haven't already, I would strongly recommend that you pin the latest 1.19 backup so that it's not automatically cleaned up before this is sorted out.

      Thanks, good idea! But in my case I'm really not bothered about this as there aren't really any important messages there.

      I use Cloudron with Gandi & Hetzner

      1 Reply Last reply
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      • infogulchI Offline
        infogulchI Offline
        infogulch
        wrote on last edited by
        #8

        Ok well the new update loses chat logs again. I guess I can't use cloudron for irc.

        1 Reply Last reply
        0
        • nebulonN nebulon

          I see we are talking about different log types then. App logs are things like debug messages, those are logrotated. The chat history (logs) should not be purged if I would understand the app correctly. Possibly a bug then? I wonder how we can reproduce this.

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #9

          @nebulon said in Chat logs lost after update from 1.19 -> 1.20:

          I wonder how we can reproduce this.

          Try what @infogulch suggested above?

          I use Cloudron with Gandi & Hetzner

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          0
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #10

            @infogulch @jdaviescoates the package incorrectly assumes that logs directory is app logs. It's actually the irc logs (messages). I am making a new package.

            Usually, this is caught in our tests... But unfortunately, thelounge has no proper tests because this is not easy to test....

            1 Reply Last reply
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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #11

              New package is out. Unfortunately, the old versions still lose the irc logs 😕

              1 Reply Last reply
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              • infogulchI Offline
                infogulchI Offline
                infogulch
                wrote on last edited by
                #12

                Backups cover a lot of sins. I still have the archived backup from the last time this happened.

                Now we need a process for restoring the chat logs. I guess we can start by cloning the app from an old backup, but I'm not sure how to copy files between containers. Any ideas?

                1 Reply Last reply
                1
                • infogulchI Offline
                  infogulchI Offline
                  infogulch
                  wrote on last edited by infogulch
                  #13

                  Oh. So because logs were assumed to be app logs and redirected to the ephemeral /run directory so they were not backed up.

                  How did this issue persist when we had a whole discussion about how logs are chat logs not app logs nearly 6 months ago?

                  girishG 1 Reply Last reply
                  1
                  • infogulchI Offline
                    infogulchI Offline
                    infogulch
                    wrote on last edited by
                    #14

                    I updated to package version io.github.thelounge@1.20.1-1 and I still see that logs is a symlink to the ephemeral run directory:

                    image.png

                    girishG 1 Reply Last reply
                    0
                    • infogulchI infogulch

                      Oh. So because logs were assumed to be app logs and redirected to the ephemeral /run directory so they were not backed up.

                      How did this issue persist when we had a whole discussion about how logs are chat logs not app logs nearly 6 months ago?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #15

                      @infogulch said in Chat logs lost after update from 1.19 -> 1.20:

                      Oh. So because logs were assumed to be app logs and redirected to the ephemeral /run directory so they were not backed up.

                      yes, pretty much 😕

                      How did this issue persist when we had a whole discussion about how logs are chat logs not app logs nearly 6 months ago?

                      I think this just fell through the cracks. We didn't investigate further and lost track.

                      1 Reply Last reply
                      0
                      • infogulchI infogulch

                        I updated to package version io.github.thelounge@1.20.1-1 and I still see that logs is a symlink to the ephemeral run directory:

                        image.png

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by girish
                        #16

                        @infogulch said in Chat logs lost after update from 1.19 -> 1.20:

                        I updated to package version io.github.thelounge@1.20.1-1 and I still see that logs is a symlink to the ephemeral run directory:

                        My bad, that symlink has to get deleted. I pushed another package now, can you please check?

                        1 Reply Last reply
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                        • infogulchI Offline
                          infogulchI Offline
                          infogulch
                          wrote on last edited by
                          #17

                          It looks like it's working now.

                          1 Reply Last reply
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                          • girishG girish has marked this topic as solved on
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