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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. OpenWebUI
  3. Open web UI not responding

Open web UI not responding

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  • A Offline
    A Offline
    Algaweb
    wrote on last edited by
    #1

    Hello, I manage two Cloudrons on two VPS's from one location and from one provider. On both instances I've got Open Web UI installed. One server it works fine but on the other I get the message "This app is currently not responding. Please try refreshing the page in a few minutes." Both instances of Open Web UI are on the same newest version. I checked troubleshooting and it looks fine. Do you have any idea, what is causing it?

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    • J joseph moved this topic from Support on
    • J Offline
      J Offline
      joseph
      Staff
      wrote on last edited by
      #2

      @Algaweb what's in the app logs ? https://docs.cloudron.io/apps/#log-viewer

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      • A Offline
        A Offline
        Algaweb
        wrote on last edited by
        #3

        Sending here. There are some errors...

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        • A Offline
          A Offline
          Algaweb
          wrote on last edited by
          #4

          Screenshot 2025-03-07 08.27.23.png

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          • A Algaweb

            Screenshot 2025-03-07 08.27.23.png

            J Offline
            J Offline
            joseph
            Staff
            wrote on last edited by
            #5

            @Algaweb per the logs , maybe you put something in /app/data/env.sh ? On line 8, there is a syntax error . Check using the File manager what is on line 8

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            • A Offline
              A Offline
              Algaweb
              wrote on last edited by
              #6

              You are right, I entered this there:
              ENABLE_GOOGLE_DRIVE_INTEGRATION=True
              GOOGLE_DRIVE_CLIENT_ID=<your_client_id>
              GOOGLE_DRIVE_API_KEY=<your_api_key>
              I was figuring out, where to put credentials for Google drive integration. Is it in this env.sh file or elsewhere? Or is it without the first line just client and api?

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              • A Offline
                A Offline
                Algaweb
                wrote on last edited by
                #7

                anyway, thank you for your help!

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                • J Offline
                  J Offline
                  joseph
                  Staff
                  wrote on last edited by
                  #8

                  @Algaweb I think that's the correct place. In Cloudron, the convention is that if it is env.sh (i.e ending with sh), you have to use the "export" keyword since it is a shell script.

                  So,

                  export ENABLE_GOOGLE_DRIVE_INTEGRATION=True
                  
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                  • A Offline
                    A Offline
                    Algaweb
                    wrote on last edited by
                    #9

                    All right,
                    so would this be the correct input?

                    export ENABLE_GOOGLE_DRIVE_INTEGRATION=True
                    export GOOGLE_DRIVE_CLIENT_ID=<your_client_id>
                    export GOOGLE_DRIVE_API_KEY=<your_api_key>
                    

                    Or just on the first line?

                    J 1 Reply Last reply
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                    • A Algaweb

                      All right,
                      so would this be the correct input?

                      export ENABLE_GOOGLE_DRIVE_INTEGRATION=True
                      export GOOGLE_DRIVE_CLIENT_ID=<your_client_id>
                      export GOOGLE_DRIVE_API_KEY=<your_api_key>
                      

                      Or just on the first line?

                      J Offline
                      J Offline
                      joseph
                      Staff
                      wrote on last edited by
                      #10

                      @Algaweb yes, correct. export keyword for each line .

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                      • A Offline
                        A Offline
                        Algaweb
                        wrote on last edited by
                        #11

                        Perfect, thank you!

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