Let's Encrypt renewal fail and error message External Error - Unable to detect IPv4...

[d1amondre]

My Let's Encrypt certificate has expired and I attempted to manually renew which also failed. Going through the forum, I found a user suggestion to change the location by going to the location setting and clicking Save. After doing this, the error message "External Error - Unable to detect IPv4. API server (ipv4.api.cloudron.io) unreachable" is displayed.

I am unable to access my website because of the expired certificate and I am not sure how to move forward to fix these two issues. This is the first time I have had an issue since the installation of this app.

The error for the failed certificate update: box:cert/acme2 Attempt 1 failed. Will retry: getaddrinfo EAI_AGAIN acme-v02.api.letsencrypt.org

installed app: baserow

[d1amondre]

this issue has been resolved and the certificates have been renewed and access to the site has been restored. there was an issue with the server dns settings which was causing the certificates to not renew.