Server is sluggish and unresponsive ever since upgrade to cloudron 9

[privsec]

Description

I first noticed when I log into my dashbaord, it will say cloudron unresponsive in a red banner and then it will take forever to reload.

Now its occurring everywhere. Any thing I do it is causing my server to go sluggish and be unresponsive. To manualy update a file in my lamp app it will set and load for around a minute. It used to refresh within miliseconds.

Steps to reproduce

Clieck any button, visit any page, attempt to login to any app, everything is affected.

Logs

If applicable, attach relevant logs from /home/yellowtent/platformdata/logs/box.log or the Dashboard

Nov 26 12:57:10 box:apphealthmonitor app health: 19 running / 1 stopped / 0 unresponsive
Nov 26 12:57:15 box:shell support /usr/bin/sudo -S /home/yellowtent/box/src/scripts/remotesupport.sh is-enabled /home/cloudron-support/.ssh/authorized_keys
Nov 26 12:57:15 box:shell grep: /home/cloudron-support/.ssh/authorized_keys: No such file or directory
Nov 26 12:57:15
Nov 26 12:57:15 box:shell false
Nov 26 12:57:15
Nov 26 12:57:20 box:apphealthmonitor app health: 19 running / 1 stopped / 0 unresponsive
Nov 26 12:57:29 box:shell system: swapon --noheadings --raw --bytes --show=type,size,used,name
Nov 26 12:57:30 box:apphealthmonitor app health: 19 running / 1 stopped / 0 unresponsive

Troubleshooting Already Performed

Rebooted server, sebooted cloudron, different browsers, incognito window, cleared cahce

System Details

Cloudron Version

9.0.11

Ubuntu Version

This information can be found here

• Cloudron 8.X my.demo.cloudron.io/#/system
• Cloudron 9.X my.demo.cloudron.io/#/metrics
• Example Shell command:
  lsb_release -a

Example Output:

No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 24.04.3 LTS
Release:        24.04
Codename:       noble

22.04.4

[james]

Hello @privsec
Please ssh into your server and run the following commands and post the output of the commands here:

cloudron-support --disable-remote-support
cloudron-support --enable-remote-support

Then:

cloudron-support --troubleshoot