Issues with fetching user profile

[mario]

Dec 08 14:35:52 Dec 08 13:35:52 sogod [31]: [ERROR] <0x0x558808d826d0[SOGoSQLUserProfile]> failed to acquire channel for URL: mysql://XXXX:XXXXX@mysql/XXXXX/sogo_user_profile

This is happening all around the place and causing issues with the app. Any ideas?

[nebulon]

Maybe SOGo lost the database connection or all connection are used up/exhausted. Can you try to restart both the mysql service and the app to see if that makes any difference?

[mario]

I've restarted SOGO multiple times, but it does seem MySQL restart has put it back up temporarily. Let's see - will follow up.