Community App: CloudronVersions.json Response timeout

[rosano]

@joseph said:

This is fixed in 9.1.5, was a bug in the support script.

I just updated to 9.1.5 and restarted the server, still timing out.

[joseph]

@rosano I meant the missing db migration issue is fixed and not the timeout issue.

Could there be some IPv4/IPv6 issue? Have you tried with curl -4 and curl -6 ?

[rosano]

@joseph said:

Have you tried with curl -4 and curl -6 ?

Both curl -4 https://bind.0data.app/CloudronVersions.json and curl -6 https://bind.0data.app/CloudronVersions.json just return the content.

Well I guess as long as other people can install it maybe it's fine for now, but eventually I would like to run it with the same process so I know what it's like.

[joseph]

@rosano yeah, not sure what the issue is. If it's important, write to us on support@cloudron.io and we will have to debug further.

[rosano]

Just for reference: I tried using a versions file hosted externally and I can install my app from there just fine, so maybe it does have to do with fetching a versions file on my own Cloudron. Not sure why as it's just over https but both hosted via Surfer and a custom app it seems to timeout.

[rosano]

Also similarly: I could start installing my app, but it fails on downloading the icon, which is also hosted on my Cloudron.

Mar 21 16:07:20 apptask: downloadIcon: Downloading community icon https://bind.0data.app/identity.svg
Mar 21 16:08:20 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted
Mar 21 16:09:25 community: Attempt 2 failed. Will retry: Network error downloading icon: The operation was aborted
Mar 21 16:10:31 community: Attempt 3 failed. Will retry: Network error downloading icon: The operation was aborted
Mar 21 16:11:36 community: Attempt 4 failed. Will retry: Network error downloading icon: The operation was aborted 

Again, not sure why this would behave differently but maybe I will write to support to go deeper.

[rosano]

@joseph said:

If it's important, write to us on support@cloudron.io and we will have to debug further.

I just wrote and was told to post here because it's a technical request?

[robi]

@rosano what if it's an ico or gif or jpg?

[rosano]

@robi I tried with png in case you mean SVG is an issue, same thing.

Mar 23 09:51:19 tasks: updating task 16295 with: {"percent":15,"message":"Downloading icon"}
Mar 23 09:51:19 apptask: downloadIcon: Downloading community icon https://static.rosano.ca/0data/identity.png
Mar 23 09:52:19 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted

[rosano]

Actually I spoke too soon, it did timeout but then it kept going and installed the app. And now it seems to work with the SVG as well. Just seem to not work when my server uses a versions file on the same server.

[rosano]

Ok, I've solved this for my purposes.

Seems like when I try curl -v https://bind.0data.app/CloudronVersions.json from my Cloudron, it fails.

*   Trying •••.••.••.••:443...
* connect to •••.••.••.•• port 443 failed: Connection timed out
* Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out
* Closing connection 0
curl: (28) Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out

Which tells me there's some issue with loading URLs from the same server.

Interestingly, if I find the internal IP via

docker inspect <process> | grep '"IPAddress"'

and port via

docker inspect <process> | grep -A5 '"Ports"'

I can call successfully load the file with

curl -v -H "Host: bind.0data.app" http://<ip>:<port>/CloudronVersions.json

But I have decided it's easier for me to simply host a kind of URL masking thing on another server. Anyway thanks for the help and attention from everyone who chimed in ️