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  3. [Solved] Cloudron down after Ubuntu/Docker update (Docker service fails to start)

[Solved] Cloudron down after Ubuntu/Docker update (Docker service fails to start)

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  • jamesJ Offline
    jamesJ Offline
    james
    Staff
    wrote last edited by
    #8

    Hello @valexico and @osobo
    Thanks for that.
    Can you two please ssh into your Cloudron server and post the output of following command?

    docker --version
    
    osoboO 1 Reply Last reply
    0
    • jamesJ james

      Hello @valexico and @osobo
      Thanks for that.
      Can you two please ssh into your Cloudron server and post the output of following command?

      docker --version
      
      osoboO Online
      osoboO Online
      osobo
      wrote last edited by
      #9

      @james Docker version 29.1.5, build 0e6fee6

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      • V Offline
        V Offline
        Valexico
        wrote last edited by
        #10

        Same here
        Docker version 29.1.5, build 0e6fee6

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        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote last edited by
          #11

          Hello @osobo and @valexico
          Thanks.
          Do you still have the /etc/systemd/system/docker.service.d/cloudron.conf file?
          Because on two of my Cloudron systems it is also Docker version 29.1.5, build 0e6fee6 and there was no issue with docker.

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          • V Offline
            V Offline
            Valexico
            wrote last edited by
            #12

            No I deleted the file to fix the issue as described by @osobo

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            • V Offline
              V Offline
              Valexico
              wrote last edited by
              #13

              my claude chat if it helps
              https://claude.ai/share/acd62c73-b4e5-4e49-9e84-7e06d4229815

              1 Reply Last reply
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              • osoboO Online
                osoboO Online
                osobo
                wrote last edited by
                #14

                Same here. The file has been deleted with the fix.

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                • J Offline
                  J Offline
                  jdbaker
                  wrote last edited by
                  #15

                  For what its worth, the issue occurred for me last Thursday night after using the reboot option in the dashboard, as instructed by the typical Cloudron notification. The VPS came back up, but the Cloudron dashboard was unreachable. In the VPS terminal, the troubleshooter showed docker was not starting. Two additional VPS reboots did not resolve it, so I simply rolled back, and then everything appeared to be working.

                  Later that night, Cloudron updated from 9.1.5 to 9.1.6.

                  When another reboot notification appeared yesterday, I took another snapshot of the VPS before rebooting, and everything came back up just fine.

                  However, I did NOT delete my cloudron.conf file, and it still exists.

                  My docker version is 29.1.5, build 0e6fee6.

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                  • V Offline
                    V Offline
                    Valexico
                    wrote last edited by
                    #16

                    @james
                    So, should we do something to restore our cloudron to nominal configuration ? Recreate this cloudron.conf file somehow ?

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                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote last edited by
                      #17

                      Hello @valexico

                      @Valexico said:

                      So, should we do something to restore our cloudron to nominal configuration ? Recreate this cloudron.conf file somehow ?

                      That would be best I think.
                      If this would reproduce the previous issue, that be interesting to get an understanding what is causing this.

                      The default content from /etc/systemd/system/docker.service.d/cloudron.conf is:

                      [Service]
                      ExecStart=
                      ExecStart=/usr/bin/dockerd -H fd:// --log-driver=journald --exec-opt native.cgroupdriver=cgroupfs --storage-driver=overlay2 --experimental --ip6tables --userland-proxy=false
                      
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