Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. [Solved] Cloudron down after Ubuntu/Docker update (Docker service fails to start)

[Solved] Cloudron down after Ubuntu/Docker update (Docker service fails to start)

Scheduled Pinned Locked Moved Unsolved Support
17 Posts 4 Posters 128 Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • jamesJ james

    Hello @osobo
    Do I understand it correct that you did a manual system update and this was not an unattended security update?

    osoboO Offline
    osoboO Offline
    osobo
    wrote last edited by
    #7

    Hello @james. I think so. Following Cloudron’s notification to reboot the server I’ve simply clicked on the « reboot » link within the dashboard and lost the access from there.

    1 Reply Last reply
    0
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #8

      Hello @valexico and @osobo
      Thanks for that.
      Can you two please ssh into your Cloudron server and post the output of following command?

      docker --version
      
      osoboO 1 Reply Last reply
      0
      • jamesJ james

        Hello @valexico and @osobo
        Thanks for that.
        Can you two please ssh into your Cloudron server and post the output of following command?

        docker --version
        
        osoboO Offline
        osoboO Offline
        osobo
        wrote last edited by
        #9

        @james Docker version 29.1.5, build 0e6fee6

        1 Reply Last reply
        0
        • V Offline
          V Offline
          Valexico
          wrote last edited by
          #10

          Same here
          Docker version 29.1.5, build 0e6fee6

          1 Reply Last reply
          0
          • jamesJ Offline
            jamesJ Offline
            james
            Staff
            wrote last edited by
            #11

            Hello @osobo and @valexico
            Thanks.
            Do you still have the /etc/systemd/system/docker.service.d/cloudron.conf file?
            Because on two of my Cloudron systems it is also Docker version 29.1.5, build 0e6fee6 and there was no issue with docker.

            1 Reply Last reply
            0
            • V Offline
              V Offline
              Valexico
              wrote last edited by
              #12

              No I deleted the file to fix the issue as described by @osobo

              1 Reply Last reply
              0
              • V Offline
                V Offline
                Valexico
                wrote last edited by
                #13

                my claude chat if it helps
                https://claude.ai/share/acd62c73-b4e5-4e49-9e84-7e06d4229815

                1 Reply Last reply
                1
                • osoboO Offline
                  osoboO Offline
                  osobo
                  wrote last edited by
                  #14

                  Same here. The file has been deleted with the fix.

                  1 Reply Last reply
                  0
                  • J Offline
                    J Offline
                    jdbaker
                    wrote last edited by
                    #15

                    For what its worth, the issue occurred for me last Thursday night after using the reboot option in the dashboard, as instructed by the typical Cloudron notification. The VPS came back up, but the Cloudron dashboard was unreachable. In the VPS terminal, the troubleshooter showed docker was not starting. Two additional VPS reboots did not resolve it, so I simply rolled back, and then everything appeared to be working.

                    Later that night, Cloudron updated from 9.1.5 to 9.1.6.

                    When another reboot notification appeared yesterday, I took another snapshot of the VPS before rebooting, and everything came back up just fine.

                    However, I did NOT delete my cloudron.conf file, and it still exists.

                    My docker version is 29.1.5, build 0e6fee6.

                    1 Reply Last reply
                    0
                    • V Offline
                      V Offline
                      Valexico
                      wrote last edited by
                      #16

                      @james
                      So, should we do something to restore our cloudron to nominal configuration ? Recreate this cloudron.conf file somehow ?

                      1 Reply Last reply
                      0
                      • jamesJ Offline
                        jamesJ Offline
                        james
                        Staff
                        wrote last edited by
                        #17

                        Hello @valexico

                        @Valexico said:

                        So, should we do something to restore our cloudron to nominal configuration ? Recreate this cloudron.conf file somehow ?

                        That would be best I think.
                        If this would reproduce the previous issue, that be interesting to get an understanding what is causing this.

                        The default content from /etc/systemd/system/docker.service.d/cloudron.conf is:

                        [Service]
                        ExecStart=
                        ExecStart=/usr/bin/dockerd -H fd:// --log-driver=journald --exec-opt native.cgroupdriver=cgroupfs --storage-driver=overlay2 --experimental --ip6tables --userland-proxy=false
                        
                        1 Reply Last reply
                        1

                        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                        With your input, this post could be even better 💗

                        Register Login
                        Reply
                        • Reply as topic
                        Log in to reply
                        • Oldest to Newest
                        • Newest to Oldest
                        • Most Votes


                        • Login

                        • Don't have an account? Register

                        • Login or register to search.
                        • First post
                          Last post
                        0
                        • Categories
                        • Recent
                        • Tags
                        • Popular
                        • Bookmarks
                        • Search