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    Firewall config for Nextcloud with Collabora

    Collabora Office
    collabora nextcloud
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    • R
      roru2k20 last edited by girish

      Good morning,

      does anybody know which ports Collabora use?

      My problem is, that I can use Collabora at home and mobile with my cellphone, but not in my company?
      If I would like to create or open a document I see only the progressbar to load Collabora, but nothing happens further.

      I have no clue, why only in my company it doesn't work.

      Thanks & regards,
      Axel

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      • girish
        girish Staff last edited by

        Collabora and nextcloud will just talk to each other locally (they are just containers running on your server).

        Some ideas to help debug:

        • Do you use a different machine at work and else where? Could any browser extension be at work?
        • Do you see any errors in the browser console?
        • Does your work use a proxy? (this shouldn't matter but asking anyway)
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        • R
          roru2k20 last edited by

          Good evening,

          thanks for reply. I look tomorrow with another browser. In my work I use a Windows 10 Pro with typical High-End Firewall of my IT department, I don't really know it.

          At home I use a iMac Late 2009 with Mojave and Chrome and on my cellphone Android 8.1 and Chrome as well.

          It can be possible that my company use a proxy server.

          And I can't see any log/terminal in my company. Nothing works and I didn't see any error message.

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          • V
            vnr last edited by

            i have the same Problem
            at home i use Cloudron 4.4.4 there int runs fine, but yesterday i installed a new clorudron installation v. 4.4.5 and ther i have problems with collabora.
            when i open a word file from nextcloud the first time it opens, but when i close the file and 30s later i open it again collabora doesnt load, it stays at 1% loading and i cant opan any other file.

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