Trouble setting up OnlyOffice and NextCloud

[webmin88]

Hi All,

I followed the instructions to set up NextCloud and OnlyOffice but every time I try to set up the integration in NextCloud, I always get the following error:

[onlyoffice] Error: HealthcheckRequest on check error: cURL error 28: Connection timed out after 60000 milliseconds (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

PUT /apps/onlyoffice/ajax/settings/address
from 172.58.173.172 by admin at 2020-02-22T22:46:16+00:00

Also when I try to set up the OnlyOffice app on Android, I go to Clouds > ONLYOFFICE > and under portal, I enter the URL to my OnlyOffice installation, only to have the app tell me it doesn't exist.

Hoping you can help. Thanks

[nebulon]

Are there any errors in the OnlyOffice app instance logs?

Regarding the Android app, I wasn't even aware of such an app, so I don't think we have ever tested that. I will give it a try today.

[jifalo9431]

Hi buddy, can you share the error logs if possible?

Regards,
J. Smith

[Kasey00]

@nebulon said in Trouble setting up OnlyOffice and NextCloud:

Are there any errors in the OnlyOffice app instance logs?

I got the same error and for me it was a permission problem, installed the app from within Nextcloud, I had the following in the logs:

Error documentserver_community OCA\DocumentServer\Document\DocumentConversionException: sh: ./x2t: Permission denied

Which was fixed by:

• $ cd /var/www/vhost.server.domain/htdocs/apps/documentserver_community/3rdparty/onlyoffice/documentserver/server/FileConverter/bin/
  $ chmod u+x docbuilder x2t

[webmin88]

I ended up fixing it by enabling NAT Redirection in my router. It's all good now.

[jifalo9431]

@jifalo9431 said in Trouble setting up OnlyOffice and NextCloud:

Hi buddy, can you share the error logs if possible?

Regards,
J. Smith

Hi buddy, any update on this as of now?

Regards,
J. Smith

[webmin88]

@jifalo9431 I solved the issue by following the instructions here: Installing Cloudron on a Home Server