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  1. Cloudron Forum
  2. OnlyOffice
  3. Trouble setting up OnlyOffice and NextCloud

Trouble setting up OnlyOffice and NextCloud

Scheduled Pinned Locked Moved Solved OnlyOffice
onlyofficenextcloud
6 Posts 3 Posters 1.6k Views 3 Watching
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    • W Offline
      W Offline
      webmin88
      wrote on last edited by
      #1

      Hi All,

      I followed the instructions to set up NextCloud and OnlyOffice but every time I try to set up the integration in NextCloud, I always get the following error:

      [onlyoffice] Error: HealthcheckRequest on check error: cURL error 28: Connection timed out after 60000 milliseconds (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

      PUT /apps/onlyoffice/ajax/settings/address
      from 172.58.173.172 by admin at 2020-02-22T22:46:16+00:00

      Also when I try to set up the OnlyOffice app on Android, I go to Clouds > ONLYOFFICE > and under portal, I enter the URL to my OnlyOffice installation, only to have the app tell me it doesn't exist.

      Hoping you can help. Thanks

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Are there any errors in the OnlyOffice app instance logs?

        Regarding the Android app, I wasn't even aware of such an app, so I don't think we have ever tested that. I will give it a try today.

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        • J Offline
          J Offline
          jifalo9431
          wrote on last edited by
          #3

          Hi buddy, can you share the error logs if possible?

          Regards,
          J. Smith

          J 1 Reply Last reply
          -1
          • W Offline
            W Offline
            webmin88
            wrote on last edited by
            #4

            I ended up fixing it by enabling NAT Redirection in my router. It's all good now.

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            • J jifalo9431

              Hi buddy, can you share the error logs if possible?

              Regards,
              J. Smith

              J Offline
              J Offline
              jifalo9431
              wrote on last edited by
              #5

              @jifalo9431 said in Trouble setting up OnlyOffice and NextCloud:

              Hi buddy, can you share the error logs if possible?

              Regards,
              J. Smith

              Hi buddy, any update on this as of now?

              Regards,
              J. Smith

              W 1 Reply Last reply
              -1
              • J jifalo9431

                @jifalo9431 said in Trouble setting up OnlyOffice and NextCloud:

                Hi buddy, can you share the error logs if possible?

                Regards,
                J. Smith

                Hi buddy, any update on this as of now?

                Regards,
                J. Smith

                W Offline
                W Offline
                webmin88
                wrote on last edited by
                #6

                @jifalo9431 I solved the issue by following the instructions here: Installing Cloudron on a Home Server

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