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    Live Helper Chat with Co-Browsing

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    • marcusquinn
      marcusquinn last edited by

      Requirements: PHP, MySQL
      (optional): Elastic Search, Amazon S3, NodeJS

      https://livehelperchat.com
      https://livehelperchat.com/new-version-2.16v-co-browsing-387a.html

      We're not here for a long time - but we are here for a good time :)
      Jersey/UK
      Work & Ecommerce Advice: https://brandlight.org
      Personal & Software Tips: https://marcusquinn.com

      1 Reply Last reply Reply Quote 5
      • marcusquinn
        marcusquinn last edited by

        Thinking that you could actually add this as a Cloudron feature, so the Chat javascript could be on my.example.com, whateverapp.example.com etc.

        Users would have direct chat access to support, and support would be able to assist with co-browsing if quicker.

        We're not here for a long time - but we are here for a good time :)
        Jersey/UK
        Work & Ecommerce Advice: https://brandlight.org
        Personal & Software Tips: https://marcusquinn.com

        1 Reply Last reply Reply Quote 0
        • P
          privsec last edited by

          I would like to upvote this big time

          1 Reply Last reply Reply Quote 2
          • jdaviescoates
            jdaviescoates last edited by

            Nice. Even though I upvoted this as another nice thing to have, at first I was mostly like meh, we've already got Rocket.Chat Omnichannel (previously known as Live Chat).

            But this seems like the same thing but easy to have anywhere...(not just on WordPress, although I guess probably possible to have Rocket.Chat Omnichannel elsewhere too, but I'm not sure how)

            But the really cool bit is the co-browsing so you can see what your users are seeing. Very helpful indeed.

            Here is a very short video demo:

            Youtube Video

            I use Cloudron with Gandi & Hetzner

            1 Reply Last reply Reply Quote 1
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