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Cloudron Forum

Apps | Demo | Docs | Install

Live Helper Chat with Co-Browsing

Scheduled Pinned Locked Moved App Wishlist
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  • marcusquinnM Online
    marcusquinnM Online
    marcusquinn
    wrote on last edited by
    #1

    Requirements: PHP, MySQL
    (optional): Elastic Search, Amazon S3, NodeJS

    https://livehelperchat.com
    https://livehelperchat.com/new-version-2.16v-co-browsing-387a.html

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    1 Reply Last reply
    5
  • marcusquinnM Online
    marcusquinnM Online
    marcusquinn
    wrote on last edited by
    #2

    Thinking that you could actually add this as a Cloudron feature, so the Chat javascript could be on my.example.com, whateverapp.example.com etc.

    Users would have direct chat access to support, and support would be able to assist with co-browsing if quicker.

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    1 Reply Last reply
    0
  • P Offline
    P Offline
    privsec
    wrote on last edited by
    #3

    I would like to upvote this big time

    1 Reply Last reply
    2
  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #4

    Nice. Even though I upvoted this as another nice thing to have, at first I was mostly like meh, we've already got Rocket.Chat Omnichannel (previously known as Live Chat).

    But this seems like the same thing but easy to have anywhere...(not just on WordPress, although I guess probably possible to have Rocket.Chat Omnichannel elsewhere too, but I'm not sure how)

    But the really cool bit is the co-browsing so you can see what your users are seeing. Very helpful indeed.

    Here is a very short video demo:

    I use Cloudron with Gandi & Hetzner

    1 Reply Last reply
    1

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