Live Helper Chat with Co-Browsing

[marcusquinn]

Requirements: PHP, MySQL
(optional): Elastic Search, Amazon S3, NodeJS

https://livehelperchat.com
https://livehelperchat.com/new-version-2.16v-co-browsing-387a.html

[marcusquinn]

Thinking that you could actually add this as a Cloudron feature, so the Chat javascript could be on my.example.com, whateverapp.example.com etc.

Users would have direct chat access to support, and support would be able to assist with co-browsing if quicker.

[privsec]

I would like to upvote this big time

[jdaviescoates]

Nice. Even though I upvoted this as another nice thing to have, at first I was mostly like meh, we've already got Rocket.Chat Omnichannel (previously known as Live Chat).

But this seems like the same thing but easy to have anywhere...(not just on WordPress, although I guess probably possible to have Rocket.Chat Omnichannel elsewhere too, but I'm not sure how)

But the really cool bit is the co-browsing so you can see what your users are seeing. Very helpful indeed.

Here is a very short video demo:

Youtube Video