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  2. PeerTube
  3. Transcode after import fails

Transcode after import fails

Scheduled Pinned Locked Moved Solved PeerTube
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  • girishG girish

    @imc67 Can you try to see if the instances at https://joinpeertube.org/instances#instances-list work? Will help me understand if this is a packaging issue or an upstream issue.

    I am not an expert on HLS. Can you tell me how I can test this? Does it require a specific kind of video or does it fail with any video ?

    imc67I Offline
    imc67I Offline
    imc67
    translator
    wrote on last edited by imc67
    #25

    @girish I've found just at random a video and it plays well, I'm pretty sure it's playing in HLS, see screenshot:

    https://tube.tardis.world/videos/watch/a56df39d-05d8-4a51-9393-b549ffd7167c

    Screenshot of Network usage in browser (Firefox):
    here you can see it's playing the 1080.m3u8 file (HLS), as far as I understand HLS this file "contains indexes" of the mp4 so it only retrieves from the browser at the right timing the right "slice" from the mp4 to play locally without retrieving first all the GB's of the mp4.

    Schermafbeelding 2020-12-02 om 22.21.09.png

    @girish "Does it require a specific kind of video or does it fail with any video ?" In Peertube settings you can choose for (only) HLS and Peertube makes these special files.

    This is how it looks like for 1 video:
    Schermafbeelding 2020-12-02 om 22.32.40.png

    Configuration in Peertube:
    Schermafbeelding 2020-12-02 om 22.34.27.png

    girishG 1 Reply Last reply
    0
    • imc67I imc67

      @girish I've found just at random a video and it plays well, I'm pretty sure it's playing in HLS, see screenshot:

      https://tube.tardis.world/videos/watch/a56df39d-05d8-4a51-9393-b549ffd7167c

      Screenshot of Network usage in browser (Firefox):
      here you can see it's playing the 1080.m3u8 file (HLS), as far as I understand HLS this file "contains indexes" of the mp4 so it only retrieves from the browser at the right timing the right "slice" from the mp4 to play locally without retrieving first all the GB's of the mp4.

      Schermafbeelding 2020-12-02 om 22.21.09.png

      @girish "Does it require a specific kind of video or does it fail with any video ?" In Peertube settings you can choose for (only) HLS and Peertube makes these special files.

      This is how it looks like for 1 video:
      Schermafbeelding 2020-12-02 om 22.32.40.png

      Configuration in Peertube:
      Schermafbeelding 2020-12-02 om 22.34.27.png

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #26

      @imc67 thanks, I will have some time tomorrow to investigate this.

      imc67I 1 Reply Last reply
      1
      • girishG girish

        @imc67 thanks, I will have some time tomorrow to investigate this.

        imc67I Offline
        imc67I Offline
        imc67
        translator
        wrote on last edited by
        #27

        @girish said in Transcode after import fails:

        @imc67 thanks, I will have some time tomorrow to investigate this.

        I’m really curious if you could find the wss issue?

        girishG 2 Replies Last reply
        1
        • imc67I imc67

          @girish said in Transcode after import fails:

          @imc67 thanks, I will have some time tomorrow to investigate this.

          I’m really curious if you could find the wss issue?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #28

          @imc67 Too busy this week, has to be next week. FWIW, it's most likely not a wss issue (since we have apps like rocket.chat, cloudron dashboard, mattermost already using wss) but some PeerTube related issue.

          1 Reply Last reply
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          • imc67I imc67

            @girish said in Transcode after import fails:

            @imc67 thanks, I will have some time tomorrow to investigate this.

            I’m really curious if you could find the wss issue?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #29

            @imc67 Been trying this out. I can also see 403 error to wss. There is also some hls.js error with bufferStalledError. But the video plays anyway (in safari). Exact same as https://github.com/Chocobozzz/PeerTube/issues/655 (does safari block these by default maybe?)

            Edit: I see same behavior in firefox on linux as well.

            imc67I 2 Replies Last reply
            0
            • girishG girish

              @imc67 Been trying this out. I can also see 403 error to wss. There is also some hls.js error with bufferStalledError. But the video plays anyway (in safari). Exact same as https://github.com/Chocobozzz/PeerTube/issues/655 (does safari block these by default maybe?)

              Edit: I see same behavior in firefox on linux as well.

              imc67I Offline
              imc67I Offline
              imc67
              translator
              wrote on last edited by
              #30

              @girish said in Transcode after import fails:

              does safari block these by default maybe?)

              HLS was invented by Apple so I can't imagine they block it.

              This video plays HLS very well: https://tube.tardis.world/videos/watch/a56df39d-05d8-4a51-9393-b549ffd7167c

              girishG 1 Reply Last reply
              0
              • girishG girish

                @imc67 Been trying this out. I can also see 403 error to wss. There is also some hls.js error with bufferStalledError. But the video plays anyway (in safari). Exact same as https://github.com/Chocobozzz/PeerTube/issues/655 (does safari block these by default maybe?)

                Edit: I see same behavior in firefox on linux as well.

                imc67I Offline
                imc67I Offline
                imc67
                translator
                wrote on last edited by imc67
                #31

                @girish said in Transcode after import fails:

                video plays anyway (in safari).

                Does it play HLS or WebTorrent? Because for testing I also switched WebTorrent ON and then the video does play in Safari but in WebTorrent not HLS.

                girishG 1 Reply Last reply
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                • imc67I imc67

                  @girish said in Transcode after import fails:

                  video plays anyway (in safari).

                  Does it play HLS or WebTorrent? Because for testing I also switched WebTorrent ON and then the video does play in Safari but in WebTorrent not HLS.

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #32

                  @imc67 said in Transcode after import fails:

                  Does it play HLS or WebTorrent?

                  How can I make out? I actually disabled WebTorrent just like your initial transcoding configuration. Only HLS with P2P is enabled. But I would like to check how it's playing the video.

                  imc67I 2 Replies Last reply
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                  • imc67I imc67

                    @girish said in Transcode after import fails:

                    does safari block these by default maybe?)

                    HLS was invented by Apple so I can't imagine they block it.

                    This video plays HLS very well: https://tube.tardis.world/videos/watch/a56df39d-05d8-4a51-9393-b549ffd7167c

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #33

                    @imc67 said in Transcode after import fails:

                    This video plays HLS very well: https://tube.tardis.world/videos/watch/a56df39d-05d8-4a51-9393-b549ffd7167c

                    Just to double check. This is not a Cloudron installation right? That video is 10GB for download, so I imagine it will take me forever to download and upload it into my test instance.

                    imc67I 1 Reply Last reply
                    0
                    • girishG girish

                      @imc67 said in Transcode after import fails:

                      Does it play HLS or WebTorrent?

                      How can I make out? I actually disabled WebTorrent just like your initial transcoding configuration. Only HLS with P2P is enabled. But I would like to check how it's playing the video.

                      imc67I Offline
                      imc67I Offline
                      imc67
                      translator
                      wrote on last edited by
                      #34

                      @girish some posts above I added a screenshot:

                      Screenshot of Network usage in browser (Firefox):
                      here you can see it's playing the 1080.m3u8 file (HLS), as far as I understand HLS this file "contains indexes" of the mp4 so it only retrieves from the browser at the right timing the right "slice" from the mp4 to play locally without retrieving first all the GB's of the mp4.

                      1 Reply Last reply
                      0
                      • girishG girish

                        @imc67 said in Transcode after import fails:

                        This video plays HLS very well: https://tube.tardis.world/videos/watch/a56df39d-05d8-4a51-9393-b549ffd7167c

                        Just to double check. This is not a Cloudron installation right? That video is 10GB for download, so I imagine it will take me forever to download and upload it into my test instance.

                        imc67I Offline
                        imc67I Offline
                        imc67
                        translator
                        wrote on last edited by
                        #35

                        @girish haha no indeed it's not on Cloudron, some posts before you asked me if I could find a peertube that does play HLS, accidently I found that one, btw very nice video and music šŸ™‚

                        1 Reply Last reply
                        0
                        • girishG girish

                          @imc67 said in Transcode after import fails:

                          Does it play HLS or WebTorrent?

                          How can I make out? I actually disabled WebTorrent just like your initial transcoding configuration. Only HLS with P2P is enabled. But I would like to check how it's playing the video.

                          imc67I Offline
                          imc67I Offline
                          imc67
                          translator
                          wrote on last edited by
                          #36

                          @girish said in Transcode after import fails:

                          I actually disabled WebTorrent

                          Did you disabled before uploading video or after?

                          girishG 1 Reply Last reply
                          0
                          • imc67I imc67

                            @girish said in Transcode after import fails:

                            I actually disabled WebTorrent

                            Did you disabled before uploading video or after?

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #37

                            @imc67 said in Transcode after import fails:

                            Did you disabled before uploading video or after?

                            I disabled before uploading the video. I see firefox downloading a lot of "fragmented" mp4s.

                            993697a2-d5b0-4f8f-940b-f5b1ac32e9de-image.png

                            imc67I 1 Reply Last reply
                            0
                            • girishG girish

                              @imc67 said in Transcode after import fails:

                              Did you disabled before uploading video or after?

                              I disabled before uploading the video. I see firefox downloading a lot of "fragmented" mp4s.

                              993697a2-d5b0-4f8f-940b-f5b1ac32e9de-image.png

                              imc67I Offline
                              imc67I Offline
                              imc67
                              translator
                              wrote on last edited by
                              #38

                              @girish said in Transcode after import fails:

                              I see firefox downloading a lot of "fragmented" mp4s

                              WebTorrent als has those fragmented files, did you see also in that network-list a *.m3u8 file (see my screenshot earlier)? Then it's HLS.

                              girishG 1 Reply Last reply
                              0
                              • imc67I imc67

                                @girish said in Transcode after import fails:

                                I see firefox downloading a lot of "fragmented" mp4s

                                WebTorrent als has those fragmented files, did you see also in that network-list a *.m3u8 file (see my screenshot earlier)? Then it's HLS.

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #39

                                @imc67 Yes, I see m3u8 downloaded (which is the HLS index file, I guess). Also, AFAICT this tracker/socket thing is something webtorrent related and the 403 is returned because we disabled webtorrent explicitly. I am trying to get peertube to indicate in the logs to confirm this.

                                5c330c7e-737f-4916-8e2c-2d0fc91d042c-image.png

                                1 Reply Last reply
                                0
                                • imc67I Offline
                                  imc67I Offline
                                  imc67
                                  translator
                                  wrote on last edited by
                                  #40

                                  @girish very strange the videos do play HLS in Safari in your environment. Then it must be the video? Our videos are all 720P25 mp4, I could send you one to test?

                                  girishG 2 Replies Last reply
                                  0
                                  • imc67I imc67

                                    @girish very strange the videos do play HLS in Safari in your environment. Then it must be the video? Our videos are all 720P25 mp4, I could send you one to test?

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #41

                                    @imc67 I think I found the issue with the tracker wss. Looks like the package have trust proxy configured incorrectly - https://github.com/Chocobozzz/PeerTube/blob/4e239e3554ba7162c03e939f54133933527a1b74/server/controllers/tracker.ts#L99 .

                                    BTW, I changed the location of my peertube instance and this completely broke the videos. Do you know if you changed the location of your peertube instance by any chance? The peertube docs do say that this won't work, I forgot about it. Otherwise, if you can put the video for download somewhere, I can try it out in my instance.

                                    1 Reply Last reply
                                    0
                                    • imc67I imc67

                                      @girish very strange the videos do play HLS in Safari in your environment. Then it must be the video? Our videos are all 720P25 mp4, I could send you one to test?

                                      girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #42

                                      @imc67 Actually, the tracker is not a problem. Peertube simply returns 403 when info hash (something webtorrent related) is not found and blocks that IP. So, I guess the status now is that it works for me and we can test it out with your video in my instance. Also, confirm that you haven't changed the location of peertube after installing/uploading videos. This seems to break everything.

                                      imc67I 1 Reply Last reply
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                                      • girishG girish

                                        @imc67 Actually, the tracker is not a problem. Peertube simply returns 403 when info hash (something webtorrent related) is not found and blocks that IP. So, I guess the status now is that it works for me and we can test it out with your video in my instance. Also, confirm that you haven't changed the location of peertube after installing/uploading videos. This seems to break everything.

                                        imc67I Offline
                                        imc67I Offline
                                        imc67
                                        translator
                                        wrote on last edited by
                                        #43

                                        @girish I can confirm I haven't changed location. I'll send you an email with a download link for a test video and the URL of our instance.

                                        imc67I 1 Reply Last reply
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                                        • imc67I imc67

                                          @girish I can confirm I haven't changed location. I'll send you an email with a download link for a test video and the URL of our instance.

                                          imc67I Offline
                                          imc67I Offline
                                          imc67
                                          translator
                                          wrote on last edited by
                                          #44

                                          @imc67 I just uploaded a video produced in 1080P and that one plays fine!?!

                                          So I guess it are the export settings causing this error in PT.

                                          I created an issue in their Github: https://github.com/Chocobozzz/PeerTube/issues/3502

                                          girishG 1 Reply Last reply
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