Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.



  • Hey,

    If I try to resize an app when it is stopped, it fails with this error:

    Inactive: Error getting IP of redis-9e78f3cb-06ae-4b9d-8533-01f2b9bc938c service
    

    (Where the ID is the ID of the app I'm trying to resize)
    Since the App is now in an error state, it is not possible to start the App as the "Start App" button is greyed out with the message "App is in error state".

    I think this must be a bug, and if there is no workaround to start the App it means you must delete the App and create it again.

    Cheers,

    Ross

  • Staff

    @rossmaclean Usually this happens when the redis went down (for whatever reason). If you go to Services -> Redis. Do you see the redis container for the app as green. If not, you can click restart and it will rebuild the redis service. After that you can go into the App view and repair the app.


  • @girish Thanks, this fixed the issue! However, during subsequent testing I found that Redis goes down approx. 30% of the time when I stop the app. For testing I am using Scrumblr but I have seen similar issues with GitLab too. Is this an issue locally for me on my VPS, or could there be something else going on?

    Cheers,

    Ross