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  3. Uuuh, Nextcloud 20 and lots of problems with encryption

Uuuh, Nextcloud 20 and lots of problems with encryption

Scheduled Pinned Locked Moved Solved Nextcloud
encryption
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  • luckowL Online
    luckowL Online
    luckow
    translator
    wrote on last edited by girish
    #1

    everything started with a feedback in the new dashboard "Invalid private key for encryption app. Please update your private key password in your personal settings to recover access to your encrypted files".

    Good news. there is a solution for that -> https://help.nextcloud.com/t/falscher-privater-schluessel-fuer-die-verschluesselungs-app-bitte-aktualisieren-sie-ihren-privaten-schluessel-in-ihren-persoenlichen-einstellungen-um-wieder-zugriff-auf-die-verschluesselten-dateien-zu-erhalten/22659/10 (in german).

    In short: disable encryption app and also in terminal with occ encryption:disable Afterwards enable the encryption app and occ encryption:enable.

    Two people replied with: thank you. thumbs up.
    So I tried.

    But if you are on nc20 (like me), don't do that.
    My current status is perhaps something like https://github.com/nextcloud/server/issues/23302 describes.

    Next OC\ServerNotAvailableException: Could not decrypt key in /app/code/lib/private/Encryption/Keys/Storage.php:287

    An unhandled exception has been thrown:
    Exception: Authenticated ciphertext could not be decoded. in /app/code/lib/private/Security/Crypto.php:122

    Anyone else?

    Pronouns: he/him | Primary language: German

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    • luckowL Online
      luckowL Online
      luckow
      translator
      wrote on last edited by
      #2

      Instead of spending more time to find a solution for my non responsive nc-instance, I did a restore of my last backup. To add my findings from the last hours, I cloned the backup first. Then I deactivated the encryption app within nc.
      The stupid user feedback no longer appears.

      For the record. My setting in nc19 was:

      • Default encryption module enabled
      • Server-side encryption disabled

      Pronouns: he/him | Primary language: German

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