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  1. Cloudron Forum
  2. Nextcloud
  3. Nextcloud 20.0.2 not responding, key is duplicated

Nextcloud 20.0.2 not responding, key is duplicated

Scheduled Pinned Locked Moved Solved Nextcloud
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    • C Offline
      C Offline
      CarbonBee
      wrote on last edited by
      #1

      Hi,

      I just updated my NextCloud to 20.0.2, and it's not responding.

      Logs said :

      Nov 30 08:17:29 Check primary keys.
      Nov 30 08:17:29 Adding primary key to the filecache_extended table, this can take some time...
      Nov 30 08:17:29
      Nov 30 08:17:29 In AbstractPostgreSQLDriver.php line 51:
      Nov 30 08:17:29
      Nov 30 08:17:29 An exception occurred while executing 'ALTER TABLE oc_filecache_extended AD
      Nov 30 08:17:29 D PRIMARY KEY (fileid)':
      Nov 30 08:17:29
      Nov 30 08:17:29 SQLSTATE[23505]: Unique violation: 7 ERROR: could not create unique index
      Nov 30 08:17:29 "oc_filecache_extended_pkey"
      Nov 30 08:17:29 DETAIL: Key (fileid)=(169141) is duplicated.
      Nov 30 08:17:29
      Nov 30 08:17:29
      Nov 30 08:17:29 In PDOConnection.php line 83:
      Nov 30 08:17:29
      Nov 30 08:17:29 SQLSTATE[23505]: Unique violation: 7 ERROR: could not create unique index
      Nov 30 08:17:29 "oc_filecache_extended_pkey"
      Nov 30 08:17:29 DETAIL: Key (fileid)=(169141) is duplicated.
      Nov 30 08:17:29
      Nov 30 08:17:29
      Nov 30 08:17:29 In PDOConnection.php line 78:
      Nov 30 08:17:29
      Nov 30 08:17:29 SQLSTATE[23505]: Unique violation: 7 ERROR: could not create unique index
      Nov 30 08:17:29 "oc_filecache_extended_pkey"
      Nov 30 08:17:29 DETAIL: Key (fileid)=(169141) is duplicated.
      Nov 30 08:17:29
      Nov 30 08:17:29
      Nov 30 08:17:29 db:add-missing-primary-keys
      

      And it's restarting every minutes.
      Could someone help me on that?

      Thanks,

      nebulonN 1 Reply Last reply
      0
      • C CarbonBee

        Hi,

        I just updated my NextCloud to 20.0.2, and it's not responding.

        Logs said :

        Nov 30 08:17:29 Check primary keys.
        Nov 30 08:17:29 Adding primary key to the filecache_extended table, this can take some time...
        Nov 30 08:17:29
        Nov 30 08:17:29 In AbstractPostgreSQLDriver.php line 51:
        Nov 30 08:17:29
        Nov 30 08:17:29 An exception occurred while executing 'ALTER TABLE oc_filecache_extended AD
        Nov 30 08:17:29 D PRIMARY KEY (fileid)':
        Nov 30 08:17:29
        Nov 30 08:17:29 SQLSTATE[23505]: Unique violation: 7 ERROR: could not create unique index
        Nov 30 08:17:29 "oc_filecache_extended_pkey"
        Nov 30 08:17:29 DETAIL: Key (fileid)=(169141) is duplicated.
        Nov 30 08:17:29
        Nov 30 08:17:29
        Nov 30 08:17:29 In PDOConnection.php line 83:
        Nov 30 08:17:29
        Nov 30 08:17:29 SQLSTATE[23505]: Unique violation: 7 ERROR: could not create unique index
        Nov 30 08:17:29 "oc_filecache_extended_pkey"
        Nov 30 08:17:29 DETAIL: Key (fileid)=(169141) is duplicated.
        Nov 30 08:17:29
        Nov 30 08:17:29
        Nov 30 08:17:29 In PDOConnection.php line 78:
        Nov 30 08:17:29
        Nov 30 08:17:29 SQLSTATE[23505]: Unique violation: 7 ERROR: could not create unique index
        Nov 30 08:17:29 "oc_filecache_extended_pkey"
        Nov 30 08:17:29 DETAIL: Key (fileid)=(169141) is duplicated.
        Nov 30 08:17:29
        Nov 30 08:17:29
        Nov 30 08:17:29 db:add-missing-primary-keys
        

        And it's restarting every minutes.
        Could someone help me on that?

        Thanks,

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        @carbonbee Nextcloud is incredibly flaky when it comes to updates. I assume some plugin is causing that....

        You may have to write to us on support and enable SSH access to your Cloudron so we can take a closer look. Usually the steps are something like putting the app in debug/maintenance mode from Cloudron side, then get a webterminal into the app, disable all non-core plugins, try to fixup the database then get nextcloud without plugins to work, then see if those disabled plugins may need updates and hopefully things start to work again.

        1 Reply Last reply
        1
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          So @nebulon has a workaround here - https://forum.cloudron.io/topic/3827/nextcloud-update-to-20-0-2-failed/8 . We are fixing the package accordingly.

          1 Reply Last reply
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