mongodb not starting/reachable

[SebGG]

i have problems with mongodb, its not starting

additional the rocket chat app is broken and its not possible to uninstall or repair the app

Dec 30 21:48:49 connecting to: mongodb://mongodb:27017/b34fa142c6b54859?gssapiServiceName=mongodb
Dec 30 21:48:49 2020-12-30T20:48:49.008+0000 E QUERY [js] Error: couldn't connect to server mongodb:27017, connection attempt failed: SocketException: Error connecting to mongodb:27017 (172.18.0.8:27017) :: caused by :: Connection refused :
Dec 30 21:48:49 connect@src/mongo/shell/mongo.js:356:17
Dec 30 21:48:49 @(connect):2:6
Dec 30 21:48:49 exception: connect failed
Dec 30 21:49:41 => Creating runtime directories
Dec 30 21:49:41 => Setting up LDAP integration
Dec 30 21:49:41 exception: connect failed
Dec 30 21:49:41 => Existing installation detected
Dec 30 21:49:41 MongoDB shell version v4.0.22
Dec 30 21:49:41 connecting to: mongodb://mongodb:27017/b34fa142c6b54859?gssapiServiceName=mongodb
Dec 30 21:49:41 2020-12-30T20:49:41.654+0000 E QUERY [js] Error: couldn't connect to server mongodb:27017, connection attempt failed: SocketException: Error connecting to mongodb:27017 (172.18.0.8:27017) :: caused by :: Connection refused :
Dec 30 21:49:41 connect@src/mongo/shell/mongo.js:356:17
Dec 30 21:49:41 @(connect):2:6
Dec 30 21:49:41 exception: connect failed

Has anyone any suggestions to solve that problem?

[girish]

@sebgg Have you tried restarting mongodb already? The restart button on the right next to the pencil button? Also, you can open the logs window right before you restart it and that will give the entire mongodb start up log.

[girish]

This was sorted out by removing existing mongodb data and restarting mongodb. Not ideal solution for installation having existing data, but it worked for this instance.

[rmdes]

@girish I'm having similar issue with this service, hard time to go green, even when it does go green after a manual restart, if I refresh the service view, it's back to orange.

How do I clean the mongodb data ?

[girish]

@rmdes maybe you can try https://forum.cloudron.io/topic/9655/mongo-db-not-starting/6

[rmdes]

@girish Thanks, will try this !