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    SOLVED Suddenly Matrix federation doesn't work anymore :(

    Matrix (Synapse/Element)
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    • nebulon
      nebulon Staff last edited by

      Can you verify that the settings for the domain are correct: https://docs.cloudron.io/domains/#matrix-server-location

      luckow 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @luckow last edited by

        @luckow I have fixed this in https://git.cloudron.io/cloudron/box/-/commit/2f58092af2344a257a05ab31f773ebbfb558eb4f

        It's a small change if you want to fix it yourself. The file is /home/yellowtent/box/src/nginxconfig.ejs. Just have to add those two lines in the commit above. Then go to Location -> Save to regenerate the nginx config. No need to restart box code.

        luckow 1 Reply Last reply Reply Quote 0
        • luckow
          luckow @nebulon last edited by

          @nebulon settings are correct. I've rebooted the whole server instance. Nothing changed 😞
          The feedback of the federation tester (https://federationtester.matrix.org) is

          Connection Errors
          Get "https://IP.EXAMPLE.ORG:8448/_matrix/key/v2/server": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
          

          And with curl https://example.com/.well-known/matrix/server I've got the same answer from the cloudron.io domain that my domain gives me in return. But the feedback of the federation tester is different if i use cloudron.io as the test domain.

          Any other ideas?

          1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff last edited by

            Ok, so I've did some testing, is it possible that you only have a wildcard DNS record for your domain? Apparently matrix federation or at least the tester needs a distinct DNS record to work.
            If that is the case, setup an A record for example.com pointing to your IP and after DNS propagation the federation tester should succeed.

            luckow 1 Reply Last reply Reply Quote 0
            • luckow
              luckow @nebulon last edited by

              @nebulon good guess. You're right. Normally I use *.example.org for redirecting everything to my Cloudron. Ok. I've added an exclusive sudomain for my matrix-domain. Now I'm waiting for the DNS propagation. Let's see.

              girish 1 Reply Last reply Reply Quote 0
              • girish
                girish Staff @luckow last edited by

                @luckow said in Suddenly Matrix federation doesn't work anymore 😞:

                BTW: same for the cloudron.io domain.

                $ curl -L https://cloudron.io/.well-known/matrix/server
                { "m.server": "matrix.cloudron.io:443" }
                

                -L follows redirects.

                luckow 1 Reply Last reply Reply Quote 0
                • girish
                  girish Staff @luckow last edited by girish

                  @luckow *.example.com does not cover example.com in DNS. It only covers the subdomains 🤷 . Also, you need to have an app installed on example.com or alternately add it as a redirect of an existing app.

                  luckow 1 Reply Last reply Reply Quote 0
                  • luckow
                    luckow @girish last edited by

                    @girish Ok. got it. From my side it was a misunderstanding. It's not a topic about "*.example.org is not enough" and to make federation work it needs to have an exclusive matrix-homeserver.example.org (btw: that makes no sense in my poor expertise about dns stuff). It the hint, that it needs a dns entry for example.org to get federation working. But: yes I have such DNS record.

                    1 Reply Last reply Reply Quote 0
                    • luckow
                      luckow last edited by

                      I found the problem for my problem.

                      example.org is handled by the surfer app. I've switched to www.example.org this week and redirected example.org to www.example.org. That was the moment matrix federation stops working. Switching back to example.org solves the problem.

                      Maybe there is a bug in the surfer app @nebulon ?
                      Goal is to have www.example.org because of https://www.yes-www.org/why-use-www/

                      1 Reply Last reply Reply Quote 0
                      • luckow
                        luckow @girish last edited by

                        @girish should we add the -L option to the docs? https://docs.cloudron.io/apps/synapse/#step-23-verify-setup

                        girish 2 Replies Last reply Reply Quote 1
                        • girish
                          girish Staff @luckow last edited by

                          @luckow Looks like there is a bug when the bare domain is a redirect. Investigating.

                          1 Reply Last reply Reply Quote 0
                          • girish
                            girish Staff @luckow last edited by

                            @luckow I have fixed this in https://git.cloudron.io/cloudron/box/-/commit/2f58092af2344a257a05ab31f773ebbfb558eb4f

                            It's a small change if you want to fix it yourself. The file is /home/yellowtent/box/src/nginxconfig.ejs. Just have to add those two lines in the commit above. Then go to Location -> Save to regenerate the nginx config. No need to restart box code.

                            luckow 1 Reply Last reply Reply Quote 0
                            • luckow
                              luckow @girish last edited by

                              @girish top!

                              Got 1 connection report.
                              Homeserver version: Synapse 1.27.0

                              1 Reply Last reply Reply Quote 0
                              • atrilahiji
                                atrilahiji App Dev last edited by atrilahiji

                                Sorry to revive this but I had a question regarding this. It seems like Element can no longer connect when I do this. Also, I noticed the same sort of setup is here for Mastodon: https://docs.cloudron.io/domains/#matrix-server-location

                                So is it then possible to have the same base domain for both? I want to have matrix.domain.com and social.domain.com. Just a little confused.

                                @girish

                                nebulon 1 Reply Last reply Reply Quote 0
                                • nebulon
                                  nebulon Staff @atrilahiji last edited by

                                  @atrilahiji so the apps can be installed on any domain really but for the user/channel handles to work in federation, the base domain (in your example domain.com) needs to provide information where to find the backend servers. That information is stored in a well known location.

                                  We've just added those cases in the domain configuration directly, to avoid users having to edit text files in specific URL paths, which can be error prone.

                                  1 Reply Last reply Reply Quote 1
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