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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Matrix (Synapse/Element)
  3. Suddenly Matrix federation doesn't work anymore :(

Suddenly Matrix federation doesn't work anymore :(

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
17 Posts 5 Posters 6.2k Views 5 Watching
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  • luckowL luckow

    Symptom is: no new messages in channels from other instances & no search results.

    In the logfiles I found

    synapse.http.matrixfederationclient - 503 - INFO - POST-6883 - {GET-O-74} [matrix.org] Got response headers: 401 Unauthorized
    
    synapse.http.matrixfederationclient - 580 - WARNING - POST-6883 - {GET-O-74} [matrix.org] Request failed: GET matrix://matrix.org/_matrix/federation/v1/publicRooms?include_all_networks=false&limit=20: HttpResponseException('401: Unauthorized')
    
    synapse.http.server - 86 - INFO - POST-6883 - <XForwardedForRequest at 0x7fe7244a3160 method='POST' uri='/_matrix/client/r0/publicRooms?server=matrix.org' clientproto='HTTP/1.1' site='8008'> SynapseError: 401 - Failed to find any key to satisfy VerifyJsonRequest(server=example.org, key_ids=['1234567:abcde'], min_valid=000000000)
    

    I've tried the curl command from the Cloudron docs
    $ curl https://example.com/.well-known/matrix/server
    Instead of { "m.server": "matrix-homeserver.example.com:443" } I got the following response:

    <html>
    <head><title>302 Found</title></head>
    <body>
    <center><h1>302 Found</h1></center>
    <hr><center>nginx</center>
    </body>
    </html>
    

    BTW: same for the cloudron.io domain.

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #8

    @luckow said in Suddenly Matrix federation doesn't work anymore 😞:

    BTW: same for the cloudron.io domain.

    $ curl -L https://cloudron.io/.well-known/matrix/server
    { "m.server": "matrix.cloudron.io:443" }
    

    -L follows redirects.

    luckowL 1 Reply Last reply
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    • luckowL luckow

      @nebulon good guess. You're right. Normally I use *.example.org for redirecting everything to my Cloudron. Ok. I've added an exclusive sudomain for my matrix-domain. Now I'm waiting for the DNS propagation. Let's see.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #9

      @luckow *.example.com does not cover example.com in DNS. It only covers the subdomains 🤷 . Also, you need to have an app installed on example.com or alternately add it as a redirect of an existing app.

      luckowL 1 Reply Last reply
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      • girishG girish

        @luckow *.example.com does not cover example.com in DNS. It only covers the subdomains 🤷 . Also, you need to have an app installed on example.com or alternately add it as a redirect of an existing app.

        luckowL Online
        luckowL Online
        luckow
        translator
        wrote on last edited by
        #10

        @girish Ok. got it. From my side it was a misunderstanding. It's not a topic about "*.example.org is not enough" and to make federation work it needs to have an exclusive matrix-homeserver.example.org (btw: that makes no sense in my poor expertise about dns stuff). It the hint, that it needs a dns entry for example.org to get federation working. But: yes I have such DNS record.

        Pronouns: he/him | Primary language: German

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        • luckowL Online
          luckowL Online
          luckow
          translator
          wrote on last edited by
          #11

          I found the problem for my problem.

          example.org is handled by the surfer app. I've switched to www.example.org this week and redirected example.org to www.example.org. That was the moment matrix federation stops working. Switching back to example.org solves the problem.

          Maybe there is a bug in the surfer app @nebulon ?
          Goal is to have www.example.org because of https://www.yes-www.org/why-use-www/

          Pronouns: he/him | Primary language: German

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          • girishG girish

            @luckow said in Suddenly Matrix federation doesn't work anymore 😞:

            BTW: same for the cloudron.io domain.

            $ curl -L https://cloudron.io/.well-known/matrix/server
            { "m.server": "matrix.cloudron.io:443" }
            

            -L follows redirects.

            luckowL Online
            luckowL Online
            luckow
            translator
            wrote on last edited by
            #12

            @girish should we add the -L option to the docs? https://docs.cloudron.io/apps/synapse/#step-23-verify-setup

            Pronouns: he/him | Primary language: German

            girishG 2 Replies Last reply
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            • luckowL luckow

              @girish should we add the -L option to the docs? https://docs.cloudron.io/apps/synapse/#step-23-verify-setup

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #13

              @luckow Looks like there is a bug when the bare domain is a redirect. Investigating.

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              • luckowL luckow

                @girish should we add the -L option to the docs? https://docs.cloudron.io/apps/synapse/#step-23-verify-setup

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #14

                @luckow I have fixed this in https://git.cloudron.io/cloudron/box/-/commit/2f58092af2344a257a05ab31f773ebbfb558eb4f

                It's a small change if you want to fix it yourself. The file is /home/yellowtent/box/src/nginxconfig.ejs. Just have to add those two lines in the commit above. Then go to Location -> Save to regenerate the nginx config. No need to restart box code.

                luckowL 1 Reply Last reply
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                • girishG girish

                  @luckow I have fixed this in https://git.cloudron.io/cloudron/box/-/commit/2f58092af2344a257a05ab31f773ebbfb558eb4f

                  It's a small change if you want to fix it yourself. The file is /home/yellowtent/box/src/nginxconfig.ejs. Just have to add those two lines in the commit above. Then go to Location -> Save to regenerate the nginx config. No need to restart box code.

                  luckowL Online
                  luckowL Online
                  luckow
                  translator
                  wrote on last edited by
                  #15

                  @girish top!

                  Got 1 connection report.
                  Homeserver version: Synapse 1.27.0

                  Pronouns: he/him | Primary language: German

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                  • ? Offline
                    ? Offline
                    A Former User
                    wrote on last edited by A Former User
                    #16

                    Sorry to revive this but I had a question regarding this. It seems like Element can no longer connect when I do this. Also, I noticed the same sort of setup is here for Mastodon: https://docs.cloudron.io/domains/#matrix-server-location

                    So is it then possible to have the same base domain for both? I want to have matrix.domain.com and social.domain.com. Just a little confused.

                    @girish

                    nebulonN 1 Reply Last reply
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                    • ? A Former User

                      Sorry to revive this but I had a question regarding this. It seems like Element can no longer connect when I do this. Also, I noticed the same sort of setup is here for Mastodon: https://docs.cloudron.io/domains/#matrix-server-location

                      So is it then possible to have the same base domain for both? I want to have matrix.domain.com and social.domain.com. Just a little confused.

                      @girish

                      nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #17

                      @atrilahiji so the apps can be installed on any domain really but for the user/channel handles to work in federation, the base domain (in your example domain.com) needs to provide information where to find the backend servers. That information is stored in a well known location.

                      We've just added those cases in the domain configuration directly, to avoid users having to edit text files in specific URL paths, which can be error prone.

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