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    Solved Users without LDAP

    EspoCRM
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    • marcusquinn
      marcusquinn last edited by

      I have an odd one:

      Setup users just in EspoCRM, "Regular" (as opposed to "Admin").

      Not added as Cloudron LDAP Users.

      They can't seem to login when set to "Regular",

      They can if set to "Admin", and can't again if set back to "Regular".

      Might not be a Cloudron integration thing and me just missing something obvious.

      Any experience of or fresh eyes on this? 🙏

      We're not here for a long time - but we are here for a good time :)
      Jersey/UK
      Work & Ecommerce Advice: https://brandlight.org
      Personal & Software Tips: https://marcusquinn.com

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @marcusquinn last edited by

        @marcusquinn yes, can confirm.

        There is line in the log (/run/espocrm/logs/espocrm.log) that says as much LDAP: Authentication failed for user [gaga], details: user is not found. (gaga was my test user).

        It seems the behavior is intentional. If you go to Admin -> Authentication, you have to select one or the other. What's interesting is that in the very end of LDAP configuration, you see "Use LDAP Authentication for Portal Users". Which I guess means you can create regular portal users. Just not regular espocrm users.

        marcusquinn 2 Replies Last reply Reply Quote 1
        • marcusquinn
          marcusquinn @girish last edited by

          @girish Ahh, OK, I guess not many people use the LDAP integration as I couldn't see anything on their forum reporting any issue. I'll report on there and see what comes back. Thanks for looking!

          We're not here for a long time - but we are here for a good time :)
          Jersey/UK
          Work & Ecommerce Advice: https://brandlight.org
          Personal & Software Tips: https://marcusquinn.com

          1 Reply Last reply Reply Quote 0
          • marcusquinn
            marcusquinn @girish last edited by

            @girish Sorry, one question as I'd not tested this. Did you try without and with gaga added as a Cloudron User?

            As-in, would I solve it by adding all EspoCRM Regular Users as Cloudron Users with permissions for that app?

            We're not here for a long time - but we are here for a good time :)
            Jersey/UK
            Work & Ecommerce Advice: https://brandlight.org
            Personal & Software Tips: https://marcusquinn.com

            girish 1 Reply Last reply Reply Quote 0
            • girish
              girish Staff @marcusquinn last edited by

              @marcusquinn I tested by adding gaga inside EspoCRM directly and that doesn't work. If I add gaga as a Cloudron user and then try to login, it works.

              marcusquinn 1 Reply Last reply Reply Quote 1
              • marcusquinn
                marcusquinn @girish last edited by

                @girish Makes sense now I think about it. Thank you.

                We're not here for a long time - but we are here for a good time :)
                Jersey/UK
                Work & Ecommerce Advice: https://brandlight.org
                Personal & Software Tips: https://marcusquinn.com

                1 Reply Last reply Reply Quote 0
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