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  1. Cloudron Forum
  2. EspoCRM
  3. Users without LDAP

Users without LDAP

Scheduled Pinned Locked Moved Solved EspoCRM
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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by
    #1

    I have an odd one:

    Setup users just in EspoCRM, "Regular" (as opposed to "Admin").

    Not added as Cloudron LDAP Users.

    They can't seem to login when set to "Regular",

    They can if set to "Admin", and can't again if set back to "Regular".

    Might not be a Cloudron integration thing and me just missing something obvious.

    Any experience of or fresh eyes on this? 🙏

    Web Design https://www.evergreen.je
    Development https://brandlight.org
    Life https://marcusquinn.com

    girishG 1 Reply Last reply
    0
    • marcusquinnM marcusquinn

      I have an odd one:

      Setup users just in EspoCRM, "Regular" (as opposed to "Admin").

      Not added as Cloudron LDAP Users.

      They can't seem to login when set to "Regular",

      They can if set to "Admin", and can't again if set back to "Regular".

      Might not be a Cloudron integration thing and me just missing something obvious.

      Any experience of or fresh eyes on this? 🙏

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @marcusquinn yes, can confirm.

      There is line in the log (/run/espocrm/logs/espocrm.log) that says as much LDAP: Authentication failed for user [gaga], details: user is not found. (gaga was my test user).

      It seems the behavior is intentional. If you go to Admin -> Authentication, you have to select one or the other. What's interesting is that in the very end of LDAP configuration, you see "Use LDAP Authentication for Portal Users". Which I guess means you can create regular portal users. Just not regular espocrm users.

      marcusquinnM 2 Replies Last reply
      1
      • girishG girish

        @marcusquinn yes, can confirm.

        There is line in the log (/run/espocrm/logs/espocrm.log) that says as much LDAP: Authentication failed for user [gaga], details: user is not found. (gaga was my test user).

        It seems the behavior is intentional. If you go to Admin -> Authentication, you have to select one or the other. What's interesting is that in the very end of LDAP configuration, you see "Use LDAP Authentication for Portal Users". Which I guess means you can create regular portal users. Just not regular espocrm users.

        marcusquinnM Offline
        marcusquinnM Offline
        marcusquinn
        wrote on last edited by
        #3

        @girish Ahh, OK, I guess not many people use the LDAP integration as I couldn't see anything on their forum reporting any issue. I'll report on there and see what comes back. Thanks for looking!

        Web Design https://www.evergreen.je
        Development https://brandlight.org
        Life https://marcusquinn.com

        1 Reply Last reply
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        • girishG girish

          @marcusquinn yes, can confirm.

          There is line in the log (/run/espocrm/logs/espocrm.log) that says as much LDAP: Authentication failed for user [gaga], details: user is not found. (gaga was my test user).

          It seems the behavior is intentional. If you go to Admin -> Authentication, you have to select one or the other. What's interesting is that in the very end of LDAP configuration, you see "Use LDAP Authentication for Portal Users". Which I guess means you can create regular portal users. Just not regular espocrm users.

          marcusquinnM Offline
          marcusquinnM Offline
          marcusquinn
          wrote on last edited by
          #4

          @girish Sorry, one question as I'd not tested this. Did you try without and with gaga added as a Cloudron User?

          As-in, would I solve it by adding all EspoCRM Regular Users as Cloudron Users with permissions for that app?

          Web Design https://www.evergreen.je
          Development https://brandlight.org
          Life https://marcusquinn.com

          girishG 1 Reply Last reply
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          • marcusquinnM marcusquinn

            @girish Sorry, one question as I'd not tested this. Did you try without and with gaga added as a Cloudron User?

            As-in, would I solve it by adding all EspoCRM Regular Users as Cloudron Users with permissions for that app?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @marcusquinn I tested by adding gaga inside EspoCRM directly and that doesn't work. If I add gaga as a Cloudron user and then try to login, it works.

            marcusquinnM 1 Reply Last reply
            1
            • girishG girish

              @marcusquinn I tested by adding gaga inside EspoCRM directly and that doesn't work. If I add gaga as a Cloudron user and then try to login, it works.

              marcusquinnM Offline
              marcusquinnM Offline
              marcusquinn
              wrote on last edited by
              #6

              @girish Makes sense now I think about it. Thank you.

              Web Design https://www.evergreen.je
              Development https://brandlight.org
              Life https://marcusquinn.com

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