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Apps | Demo | Docs | Install

Cant play audiobooks

Scheduled Pinned Locked Moved Solved Ampache
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  • P Offline
    P Offline
    privsec
    wrote on last edited by privsec
    #1

    I feel dumb, but dont know what else to do. Here is what I have done thus far.

    I have added a catalog of audiobooks to the right directory as it is being read by ampache. 5c2884f4-79d3-4960-af2a-ceeb04eea916-image.png

    However, when I try to play a file it will not play in the browser. It downloads an M3U file to my machine

    c7f00790-5746-4615-817a-ad29bcc05dab-image.png
    df92c731-9bb6-4eae-bfa1-51324d4d2240-image.png

    I get these logs for ampache
    Removed image

    Then when I click ok to open this file in VLC, I get this error
    a077b9d0-a678-464f-b613-bc21952fb979-image.png

    These logs also show up in the terminal
    The image below was replaced but the error message below is the same
    e951089c-4d49-47b5-a1d0-3047da9e4a63-image.png

    What I find interesting is this line [Wed Mar 03 20:42:48.921027 2021] [php7:error] [pid 103] [client x.x.x.x:xxxxx] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 65011744 bytes) in /app/code/play/index.php on line 782

    My desire is to be able to play everything on the server via the browser. Eventually Ill test mobile apps, so I dont even know why it is downloading a M3U file.

    This is my server settings
    Options
    732866f1-9541-4dbd-aa73-5008c5a07233-image.png
    Streaming settings
    b46568dd-5d6e-470a-a5bc-a91270367a80-image.png
    Playlist 5577b450-e7af-4cf0-979c-f9d518d73a96-image.png

    P 1 Reply Last reply
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  • P Offline
    P Offline
    privsec
    replied to privsec on last edited by
    #2

    So I actually found out that that I was in Stream via the dropdown, the errors are still a problem though.

    However, as of now I have the dropdown on webplayer dd556c20-fbdb-4123-9a58-2ad4d152f168-image.png

    I now get these options 0ba51f85-1ca2-457b-a88e-7359adabd64c-image.png
    Which is what I expect, however, I still cannot play files.

    When I click the play button, I Get these logs 14e3e0f8-3323-43d2-9590-ee349635919a-image.png

    P 1 Reply Last reply
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  • P Offline
    P Offline
    privsec
    replied to privsec on last edited by
    #3

    I have my ram set to 64 gigs 3a271fff-d71c-4b5c-87e2-40aeca7e750c-image.png
    so I am now at a loss

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to privsec on last edited by
    #4

    @privsec maybe you can try adjusting php's memory limit which is 128MB by default. You can edit the php.ini using the file manager:

    memory_limit = 512M
    
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  • P Offline
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    privsec
    replied to girish on last edited by
    #5

    @girish said in Cant play audiobooks:

    @privsec maybe you can try adjusting php's memory limit which is 128MB by default. You can edit the php.ini using the file manager:

    memory_limit = 512M
    

    I'm not very adept at PHP. Is there a pro/con to having higher memory? If not, what would happen if I set it to 1000M?

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to privsec on last edited by
    #6

    @privsec Usually, a single PHP script shouldn't require so much memory (like 1GB). But it really depends on the app ultimately how much memory it uses. https://github.com/ampache/ampache/wiki/FAQ#im-getting-errors-about-memory-limits-being-reached--out-of-memory seems suggest we have to try to bump it up if it gives some memory errors.

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  • P Offline
    P Offline
    privsec
    replied to girish on last edited by
    #7

    @girish Wow, nice find. I couldnt find that page.

    Ok, ill try that

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  • P Offline
    P Offline
    privsec
    replied to girish on last edited by
    #8

    @girish said in Cant play audiobooks:

    memory_limit = 512M

    It appears there is no set limit
    8932ed59-edae-4598-a6b4-b79ae2b9b51b-image.png

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to privsec on last edited by
    #9

    @privsec that's just where you overwrite defaults which are elsewhere. Put the memory limit in there and it'll increase it.

    I use Cloudron with Gandi & Hetzner

    P 1 Reply Last reply
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  • P Offline
    P Offline
    privsec
    replied to jdaviescoates on last edited by
    #10

    Ok, I added the line aaa18aee-e6a9-4df5-b945-79926c943c04-image.png

    I restarted the app

    It still giving me that error 😕

    nebulonN 1 Reply Last reply
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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to privsec on last edited by
    #11

    @privsec as answered in the support ticket, for others.

    Ampache overwrites the memory_limit value set in php.ini so in order to increase the limit, it has to be set in /app/data/config/ampache.cfg.php

    In this particular case the mp3 file being an audio book was rather large, above 100Mb so ampache works once the value is set to memory_limit = 512M

    Also given that it is a php app, an app restart is not required, just reload the page in the browser.

    P 1 Reply Last reply
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  • P Offline
    P Offline
    privsec
    replied to nebulon on last edited by
    #12

    @nebulon Once this was set, it solved the issue.

    This can be closed

    1 Reply Last reply
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