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  1. Cloudron Forum
  2. Ampache
  3. Cant play audiobooks

Cant play audiobooks

Scheduled Pinned Locked Moved Solved Ampache
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  • P privsec

    I feel dumb, but dont know what else to do. Here is what I have done thus far.

    I have added a catalog of audiobooks to the right directory as it is being read by ampache. 5c2884f4-79d3-4960-af2a-ceeb04eea916-image.png

    However, when I try to play a file it will not play in the browser. It downloads an M3U file to my machine

    c7f00790-5746-4615-817a-ad29bcc05dab-image.png
    df92c731-9bb6-4eae-bfa1-51324d4d2240-image.png

    I get these logs for ampache
    Removed image

    Then when I click ok to open this file in VLC, I get this error
    a077b9d0-a678-464f-b613-bc21952fb979-image.png

    These logs also show up in the terminal
    The image below was replaced but the error message below is the same
    e951089c-4d49-47b5-a1d0-3047da9e4a63-image.png

    What I find interesting is this line [Wed Mar 03 20:42:48.921027 2021] [php7:error] [pid 103] [client x.x.x.x:xxxxx] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 65011744 bytes) in /app/code/play/index.php on line 782

    My desire is to be able to play everything on the server via the browser. Eventually Ill test mobile apps, so I dont even know why it is downloading a M3U file.

    This is my server settings
    Options
    732866f1-9541-4dbd-aa73-5008c5a07233-image.png
    Streaming settings
    b46568dd-5d6e-470a-a5bc-a91270367a80-image.png
    Playlist 5577b450-e7af-4cf0-979c-f9d518d73a96-image.png

    P Offline
    P Offline
    privsec
    wrote on last edited by
    #2

    So I actually found out that that I was in Stream via the dropdown, the errors are still a problem though.

    However, as of now I have the dropdown on webplayer dd556c20-fbdb-4123-9a58-2ad4d152f168-image.png

    I now get these options 0ba51f85-1ca2-457b-a88e-7359adabd64c-image.png
    Which is what I expect, however, I still cannot play files.

    When I click the play button, I Get these logs 14e3e0f8-3323-43d2-9590-ee349635919a-image.png

    P 1 Reply Last reply
    0
    • P privsec

      So I actually found out that that I was in Stream via the dropdown, the errors are still a problem though.

      However, as of now I have the dropdown on webplayer dd556c20-fbdb-4123-9a58-2ad4d152f168-image.png

      I now get these options 0ba51f85-1ca2-457b-a88e-7359adabd64c-image.png
      Which is what I expect, however, I still cannot play files.

      When I click the play button, I Get these logs 14e3e0f8-3323-43d2-9590-ee349635919a-image.png

      P Offline
      P Offline
      privsec
      wrote on last edited by
      #3

      I have my ram set to 64 gigs 3a271fff-d71c-4b5c-87e2-40aeca7e750c-image.png
      so I am now at a loss

      girishG 1 Reply Last reply
      0
      • P privsec

        I have my ram set to 64 gigs 3a271fff-d71c-4b5c-87e2-40aeca7e750c-image.png
        so I am now at a loss

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #4

        @privsec maybe you can try adjusting php's memory limit which is 128MB by default. You can edit the php.ini using the file manager:

        memory_limit = 512M
        
        P 2 Replies Last reply
        0
        • girishG girish

          @privsec maybe you can try adjusting php's memory limit which is 128MB by default. You can edit the php.ini using the file manager:

          memory_limit = 512M
          
          P Offline
          P Offline
          privsec
          wrote on last edited by
          #5

          @girish said in Cant play audiobooks:

          @privsec maybe you can try adjusting php's memory limit which is 128MB by default. You can edit the php.ini using the file manager:

          memory_limit = 512M
          

          I'm not very adept at PHP. Is there a pro/con to having higher memory? If not, what would happen if I set it to 1000M?

          girishG 1 Reply Last reply
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          • P privsec

            @girish said in Cant play audiobooks:

            @privsec maybe you can try adjusting php's memory limit which is 128MB by default. You can edit the php.ini using the file manager:

            memory_limit = 512M
            

            I'm not very adept at PHP. Is there a pro/con to having higher memory? If not, what would happen if I set it to 1000M?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #6

            @privsec Usually, a single PHP script shouldn't require so much memory (like 1GB). But it really depends on the app ultimately how much memory it uses. https://github.com/ampache/ampache/wiki/FAQ#im-getting-errors-about-memory-limits-being-reached--out-of-memory seems suggest we have to try to bump it up if it gives some memory errors.

            P 1 Reply Last reply
            0
            • girishG girish

              @privsec Usually, a single PHP script shouldn't require so much memory (like 1GB). But it really depends on the app ultimately how much memory it uses. https://github.com/ampache/ampache/wiki/FAQ#im-getting-errors-about-memory-limits-being-reached--out-of-memory seems suggest we have to try to bump it up if it gives some memory errors.

              P Offline
              P Offline
              privsec
              wrote on last edited by
              #7

              @girish Wow, nice find. I couldnt find that page.

              Ok, ill try that

              1 Reply Last reply
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              • girishG girish

                @privsec maybe you can try adjusting php's memory limit which is 128MB by default. You can edit the php.ini using the file manager:

                memory_limit = 512M
                
                P Offline
                P Offline
                privsec
                wrote on last edited by
                #8

                @girish said in Cant play audiobooks:

                memory_limit = 512M

                It appears there is no set limit
                8932ed59-edae-4598-a6b4-b79ae2b9b51b-image.png

                jdaviescoatesJ 1 Reply Last reply
                0
                • P privsec

                  @girish said in Cant play audiobooks:

                  memory_limit = 512M

                  It appears there is no set limit
                  8932ed59-edae-4598-a6b4-b79ae2b9b51b-image.png

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by
                  #9

                  @privsec that's just where you overwrite defaults which are elsewhere. Put the memory limit in there and it'll increase it.

                  I use Cloudron with Gandi & Hetzner

                  P 1 Reply Last reply
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                  • jdaviescoatesJ jdaviescoates

                    @privsec that's just where you overwrite defaults which are elsewhere. Put the memory limit in there and it'll increase it.

                    P Offline
                    P Offline
                    privsec
                    wrote on last edited by
                    #10

                    Ok, I added the line aaa18aee-e6a9-4df5-b945-79926c943c04-image.png

                    I restarted the app

                    It still giving me that error 😕

                    nebulonN 1 Reply Last reply
                    0
                    • P privsec

                      Ok, I added the line aaa18aee-e6a9-4df5-b945-79926c943c04-image.png

                      I restarted the app

                      It still giving me that error 😕

                      nebulonN Away
                      nebulonN Away
                      nebulon
                      Staff
                      wrote on last edited by
                      #11

                      @privsec as answered in the support ticket, for others.

                      Ampache overwrites the memory_limit value set in php.ini so in order to increase the limit, it has to be set in /app/data/config/ampache.cfg.php

                      In this particular case the mp3 file being an audio book was rather large, above 100Mb so ampache works once the value is set to memory_limit = 512M

                      Also given that it is a php app, an app restart is not required, just reload the page in the browser.

                      P 1 Reply Last reply
                      2
                      • nebulonN nebulon

                        @privsec as answered in the support ticket, for others.

                        Ampache overwrites the memory_limit value set in php.ini so in order to increase the limit, it has to be set in /app/data/config/ampache.cfg.php

                        In this particular case the mp3 file being an audio book was rather large, above 100Mb so ampache works once the value is set to memory_limit = 512M

                        Also given that it is a php app, an app restart is not required, just reload the page in the browser.

                        P Offline
                        P Offline
                        privsec
                        wrote on last edited by
                        #12

                        @nebulon Once this was set, it solved the issue.

                        This can be closed

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