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Cloudron Forum

Apps | Demo | Docs | Install

WordPress Not responding. Could not update option 'authLDAPOptions'.

Scheduled Pinned Locked Moved Solved WordPress (Developer)
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  • F Offline
    F Offline
    freetommy
    wrote on last edited by
    #1

    Dear,

    After auto Ubuntu security updates, I reboot today,
    but, some WordPress Not responding.

    Log is

    Mar 07 17:21:31 ==> Configuring LDAP
    Mar 07 17:21:32 Error: Could not update option 'authLDAPOptions'.

    I try to delete plugin autoLDAP. but.. same..

    Would you any comment how to solve this ?

    girishG 1 Reply Last reply
    0
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to freetommy on last edited by
    #2

    @freetommy that's strange, I cannot think of a reason why it can ever fail. Are you able to roll back to previous WP version? I don't think the issue is related to ubuntu security updates.

    1 Reply Last reply
    0
  • B Offline
    B Offline
    bailtree
    wrote on last edited by bailtree
    #3

    I'm having this issue too after updating from cloudron 7.0.4 to 7.1.3

    nebulonN 1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to bailtree on last edited by
    #4

    @bailtree what issues do you encounter? Are there any errors anywhere?

    1 Reply Last reply
    0
  • B Offline
    B Offline
    bailtree
    wrote on last edited by bailtree
    #5

    @nebulon I have about 10 wordpress (developer) sites, but only 2 are not working, with this error:

    Error: Could not update option 'authLDAPOptions'.

    The only difference between these two and the other ones is that these two had been installed very recently, only a day before I updated cloudron

    1 Reply Last reply
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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #6

    Just resetting the value and setting it again, makes it work in both instances. It's not clear why. From what I can make out, the LDAP url got some escaped slashes and this seems to confuse WP CLI.

    root@ae694692-72b5-42ae-96bd-f8558c33e48e:/app/code# sudo -u www-data -i -- /app/pkg/wp --path=/app/data/public/ --skip-themes --skip-plugins --format=json options get authLDAPOptions
    {"Enabled":"1","CachePW":false,"URI":"ldap:\/\/172.18.0.1:3002\/ou=users,dc=cloudron","Filter":"(username=%s)","NameAttr":"givenName","SecName":"sn","UidAttr":"username","MailAttr":"mail","WebAttr":"","Debug":false,"DefaultRole":"administrator","GroupEnable":false,"GroupOverUser":false,"Version":1,"URISeparator":"","StartTLS":false,"Groups":{"administrator":"","editor":"","author":"","contributor":"","subscriber":""},"GroupSeparator":"","GroupBase":"","GroupAttr":"","GroupFilter":"","DoNotOverwriteNonLdapUsers":false}
    

    The fix was:

    1. Put app in repair mode
    2. Run below in web terminal
    # sudo -u www-data -i -- /app/pkg/wp --path=/app/data/public/ --skip-themes --skip-plugins --format=json options update authLDAPOptions '{}'
    
    1. Disable repair mode
    B 1 Reply Last reply
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  • B Offline
    B Offline
    bailtree
    replied to girish on last edited by
    #7

    @girish thanks for your help 😊

    1 Reply Last reply
    0

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