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  1. Cloudron Forum
  2. Nextcloud
  3. Unable to access Files

Unable to access Files

Scheduled Pinned Locked Moved Nextcloud
nextcloud
22 Posts 5 Posters 3.2k Views 6 Watching
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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #13

      @robi I have temporarily fixed the problem by commenting out a line in /app/code/apps/files/css/merged.css . I think we will have to ask the upstream nextcloud to ask what the issue is. I suspect the issue is from some plugin you have to disable them one by one to know what is causing the problem.

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #14

        So strange, all the installs look the same and yet yours errors. I can't figure what it is, I have to try again with fresh pair of eyes later.

        robiR 1 Reply Last reply
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        • girishG girish

          So strange, all the installs look the same and yet yours errors. I can't figure what it is, I have to try again with fresh pair of eyes later.

          robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #15

          @girish Thank you a whole bunch.

          It does look like someone had fun installing some NC Apps, and after I found where those were, a few needed updates.. most are featured and come with NC, and the others look disabled as they are untested, so they have the button to enable them. I left them that way.

          One had an error upgrading so I removed it.

          Conscious tech

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          • robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #16

            Internal Server Error came back, so went to disable all plugins and it didn't help.

            After trying all the lines in the merged.css file this one seems to be the culprit which was uncommented as below.

            /* @import '../../../core/css/whatsnew.scss'; */
            

            Conscious tech

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            • robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #17

              @girish perhaps that relative path is part of the problem, and needs to be absolute?

              Conscious tech

              girishG 1 Reply Last reply
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              • robiR robi

                @girish perhaps that relative path is part of the problem, and needs to be absolute?

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #18

                @robi right, I don't quite understand why it works fine in a default install with relative paths though (it's relative in all the nextclouds I have access to as well). So, there is something different in your install, not sure what.

                robiR 1 Reply Last reply
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                • girishG girish

                  @robi right, I don't quite understand why it works fine in a default install with relative paths though (it's relative in all the nextclouds I have access to as well). So, there is something different in your install, not sure what.

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #19

                  @girish you're welcome to login again, i'll keep the access credentials the same until resolved.

                  it'll happen again when the server restarts ;-/

                  Conscious tech

                  girishG 1 Reply Last reply
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                  • robiR robi

                    @girish you're welcome to login again, i'll keep the access credentials the same until resolved.

                    it'll happen again when the server restarts ;-/

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #20

                    @robi OK, thanks, will get to it at some point this week.

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                    • robiR Offline
                      robiR Offline
                      robi
                      wrote on last edited by robi
                      #21

                      After the 3rd time of my client rebooting the server this week, I decided to try my hunch.

                      Looks like I was right @girish ; this fixes the issue.

                      @import '/app/code/core/css/whatsnew.scss';
                      

                      Please do the needful 🙂

                      Conscious tech

                      girishG 1 Reply Last reply
                      0
                      • robiR robi

                        After the 3rd time of my client rebooting the server this week, I decided to try my hunch.

                        Looks like I was right @girish ; this fixes the issue.

                        @import '/app/code/core/css/whatsnew.scss';
                        

                        Please do the needful 🙂

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #22

                        @robi Looks like non-cloudron users hit the same issue - https://github.com/nextcloud/server/issues/13556#issuecomment-848314122

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