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    All of sudden I can't get to my blog https://songer.pro

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    • A
      austinsonger last edited by austinsonger

      I can't reach my

      ● box.service - Cloudron Admin
   Loaded: loaded (/etc/systemd/system/box.service; enabled; vendor preset: enabled)
   Active: active (running) since Wed 2021-03-17 06:04:08 UTC; 1 weeks 1 days ago
 Main PID: 17420 (node)
    Tasks: 11 (limit: 2342)
   CGroup: /system.slice/box.service
           └─17420 node /home/yellowtent/box/box.js

Mar 25 23:30:29 ip-172-31-1-28 sudo[13488]: yellowtent : unable to resolve host ip-172-31-1-28
Mar 25 23:30:29 ip-172-31-1-28 sudo[13488]: pam_unix(sudo:session): session opened for user root 
by (uid=0)
Mar 25 23:33:15 ip-172-31-1-28 sudo[13488]: pam_unix(sudo:session): session closed for user root
Mar 26 00:00:51 ip-172-31-1-28 sudo[13929]: yellowtent : unable to resolve host ip-172-31-1-28
Mar 26 00:00:51 ip-172-31-1-28 sudo[13929]: pam_unix(sudo:session): session opened for user root 
by (uid=0)
Mar 26 00:03:17 ip-172-31-1-28 sudo[13929]: pam_unix(sudo:session): session closed for user root
Mar 26 01:30:40 ip-172-31-1-28 sudo[14717]: yellowtent : unable to resolve host ip-172-31-1-28
Mar 26 01:30:40 ip-172-31-1-28 sudo[14717]: pam_unix(sudo:session): session opened for user root 
by (uid=0)
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable

      I perform this command /home/yellowtent/platformdata/logs/box.log

      I'm unable to get to the site. https://my.kloudscout.com

      2021-03-25T09:22:20.119Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:22:30.170Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:22:40.108Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:22:50.115Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:23:00.112Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:23:10.109Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:23:20.119Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:23:30.117Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:23:40.109Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:23:50.165Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:24:00.115Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:24:10.103Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:24:20.121Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:24:30.111Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:24:40.110Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:24:50.107Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:25:00.119Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:25:10.107Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:25:20.511Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:25:30.110Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:25:40.108Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:25:50.113Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:26:00.110Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:26:10.114Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:26:20.115Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:26:30.112Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:26:40.109Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:26:50.109Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:27:00.130Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:27:10.116Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:27:20.115Z box:apphealthmonitor app health: 6 alive / 1 dead.
2021-03-25T09:27:27.010Z box:updatechecker checkBoxUpdates: checking for updates
2021-03-25T09:27:27.555Z box:updatechecker checkBoxUpdates: no updates
2021-03-25T09:27:27.556Z box:updatechecker checkAppUpdates: checking for updates
2021-03-25T09:27:29.011Z box:updatechecker checkAppUpdates: Skipping app update notification of 6c8d88ba-7279-4141-947d-4aa0a4e3e45b since user was already notified of 1.47.0

      My Blog https://songer.pro

      Gives me this.

      Mar 25 23:08:37 json: updated "/app/data/config.production.json" in-place
Mar 25 23:08:37 json: updated "/app/data/config.production.json" in-place
Mar 25 23:08:44 ==> Migrating database
Mar 25 23:08:44 ==> Loading /app/data/env for potential overrides
Mar 25 23:09:15 [2021-03-26 04:09:15] ERROR connect ECONNREFUSED 172.18.0.4:3306
Mar 25 23:09:15
Mar 25 23:09:15 connect ECONNREFUSED 172.18.0.4:3306
Mar 25 23:09:15
Mar 25 23:09:15 "Unknown database error"
Mar 25 23:09:15
Mar 25 23:09:15 Error ID:
Mar 25 23:09:15 500
Mar 25 23:09:15
Mar 25 23:09:15 Error Code:
Mar 25 23:09:15 DATABASE_CREATION_FAILED
Mar 25 23:09:15
Mar 25 23:09:15 ----------------------------------------
Mar 25 23:09:15
Mar 25 23:09:15 DatabaseError: connect ECONNREFUSED 172.18.0.4:3306
Mar 25 23:09:15 at DatabaseError.KnexMigrateError (/home/cloudron/ghost/versions/4.0.1/node_modules/knex-migrator/lib/errors.js:7:26)
Mar 25 23:09:15 at new DatabaseError (/home/cloudron/ghost/versions/4.0.1/node_modules/knex-migrator/lib/errors.js:55:26)
Mar 25 23:09:15 at /home/cloudron/ghost/versions/4.0.1/node_modules/knex-migrator/lib/database.js:128:19
Mar 25 23:09:15 at processTicksAndRejections (internal/process/task_queues.js:93:5)
Mar 25 23:09:15
Mar 25 23:09:15 DatabaseError: connect ECONNREFUSED 172.18.0.4:3306
Mar 25 23:09:15 at DatabaseError.KnexMigrateError (/home/cloudron/ghost/versions/4.0.1/node_modules/knex-migrator/lib/errors.js:7:26)
Mar 25 23:09:15 at new DatabaseError (/home/cloudron/ghost/versions/4.0.1/node_modules/knex-migrator/lib/errors.js:55:26)
Mar 25 23:09:15 at /home/cloudron/ghost/versions/4.0.1/node_modules/knex-migrator/lib/database.js:48:19
Mar 25 23:09:15 at processTicksAndRejections (internal/process/task_queues.js:93:5)
Mar 25 23:09:15
Mar 25 23:09:15 Error: connect ECONNREFUSED 172.18.0.4:3306
Mar 25 23:09:15 at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1146:16)
Mar 25 23:09:15 --------------------
Mar 25 23:09:15 at Protocol._enqueue (/home/cloudron/ghost/versions/4.0.1/node_modules/mysql/lib/protocol/Protocol.js:144:48)
Mar 25 23:09:15 at Protocol.handshake (/home/cloudron/ghost/versions/4.0.1/node_modules/mysql/lib/protocol/Protocol.js:51:23)
Mar 25 23:09:15 at Connection.connect (/home/cloudron/ghost/versions/4.0.1/node_modules/mysql/lib/Connection.js:116:18)
Mar 25 23:09:15 at /home/cloudron/ghost/versions/4.0.1/node_modules/knex/lib/dialects/mysql/index.js:68:18
Mar 25 23:09:15 at new Promise (<anonymous>)
Mar 25 23:09:15 at Client_MySQL.acquireRawConnection (/home/cloudron/ghost/versions/4.0.1/node_modules/knex/lib/dialects/mysql/index.js:63:12)
Mar 25 23:09:15 at create (/home/cloudron/ghost/versions/4.0.1/node_modules/knex/lib/client.js:290:39)
Mar 25 23:09:15 at processTicksAndRejections (internal/process/task_queues.js:93:5)
      1 Reply Last reply Reply Quote 0
      • girish
        girish Staff last edited by

        @austinsonger I can reach https://my.kloudscout.com from here. As for Ghost, I think the fix is this one - https://forum.cloudron.io/topic/2413/ghost-crashing/5

        A 1 Reply Last reply Reply Quote 0
        • A
          austinsonger @girish last edited by

          @girish Yeah I was able to get my.kloudscout.com up. But I get this alot.

          3d3fb9a0-e6a2-43ef-b5af-41f13c1f92a5-image.png

          yeah Ghost doesnt' want to start.

          girish nebulon 2 Replies Last reply Reply Quote 0
          • girish
            girish Staff @austinsonger last edited by girish

            @austinsonger So, all the apps are fine except Ghost? Can you check if all the services are running in the Services view? Finally, if all the services are running. are you able to restore from the latest backup of Ghost (Ghost -> Backups -> Restore)?

            1 Reply Last reply Reply Quote 0
            • nebulon
              nebulon Staff @austinsonger last edited by

              @austinsonger this may happen if the server is a bit overloaded or if the disk I/O is slow. The latter can be quickly checked with hdparm -Tt /dev/<your-root-disk-partition>.

              Otherwise the blog seems to be up and running fine by now?

              1 Reply Last reply Reply Quote 2
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